Kevin Russell | Page 2

I had an amazing experience. The offer on my trade was VERY competitive and I left with the car I wanted. No hassle. No pressure. I’d recommend Guntersville Chevrolet to anyone. The offer on my trade was VERY competitive and I left with the car I wanted. No hassle. No pressure. I’d recommend Guntersville Chevrolet to anyone. From sales to the service department, they were as nice and down to earth as anyone could ask for. A+! More

by Brent C Verified Customer Verified Customer

Report | Print

They are very nice helpful and honest so for that I respect for what they do thank you respect for what they do thank you More

by wallacemarbury991 Verified Customer Verified Customer

Report | Print

We needed a part for our tailgate. Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! More

by Spsims467 Verified Customer Verified Customer

Report | Print

Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was not a big issue, I realized other customers had appointments. The mechanic walked through explained in detail the issue and told me the resolution after 8 hrs waiting they gave me a total diagnostic test with every issue my vehicle ma have and told me If I waited an additional 2 hrs they would replace a “sensor”. I was overwhelmed and totally disgusted with the miscommunication and the time consumed at your dealership. More

by ronburwell57 Verified Customer Verified Customer

Report | Print

Good communication about the job. Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks More

by Spsims467 Verified Customer Verified Customer

Report | Print

I was there for a simple oil change and it took over an hour and a half hour and a half More

by tmccreless Verified Customer Verified Customer

Report | Print

5 I had a great experience. Kevin was knowledgeable and very helpful. The staff was great as well. Kevin was knowledgeable and very helpful. The staff was great as well. More

by aholbrook1285 Verified Customer Verified Customer

Report | Print

Always a good experience. Everyone is so friendly and pleasant. Always know what’s going on with my car Everyone is so friendly and pleasant. Always know what’s going on with my car More

by Johnboy917 Verified Customer Verified Customer

Report | Print

Best service manager I’ve ever had the pleasure of dealing with for all my cars and truck service needs ! dealing with for all my cars and truck service needs ! More

by Scott N Verified Customer Verified Customer

Report | Print

Great experience fast service and excellent work very pleasurable visit Very accommodating and very hospitable pleasurable visit Very accommodating and very hospitable More

by joeych38 Verified Customer Verified Customer

Report | Print