Kevin Russell | Page 14
Service Advisor
Guntersville Chevrolet
11982 US-431 Suite A
Guntersville, AL 35976
Dealership Experience
3 yrs, 8 mos
Industry Experience
20 yrs, 4 mos
Languages Spoken
English
169 Reviews
Write a Review169 Reviews of Kevin Russell
January 12, 2024
They are so forgetful. I wish they could service my vichele with having to remind them to reset my car or put a sticker on for my oil change. I worry what they do when my c I wish they could service my vichele with having to remind them to reset my car or put a sticker on for my oil change. I worry what they do when my car is being serviced because they are so forgetful on small tjings. More
Other Employees Tagged: Kevin Russell
January 11, 2024
All employees were outgoing and pleasant. They were expecting me. Greeted me by name. Even allowed me a loaner vehicle while mine was in for service. They were expecting me. Greeted me by name. Even allowed me a loaner vehicle while mine was in for service. More
Other Employees Tagged: Kevin Russell
December 21, 2023
My last service visit went very well. The only thing I wasn't pleased with is that I booked my appointment online and received a text confirmation that the 10:00 AM appointment time slot The only thing I wasn't pleased with is that I booked my appointment online and received a text confirmation that the 10:00 AM appointment time slot was reserved for only to receive a call approximately 90 minutes before my appointment to tell me that my appointment time wasn't available and that I had to be moved to an afternoon appointment time. It seems that there is some problem with online appointment bookings that needs to be resolved because this isn't the first time I have experienced this issue when booking online. Other than that, everything went well. The staff was professional and courteous and the waiting room accommodations were comfortable. More
Other Employees Tagged: Aerial Cason

