Kevin was very helpful and explained everything to me
that they were doing and told me that there was a recall on the headlights and he got that fixed as well. He also gave sound advice on the other prob
that they were doing and told me that there was a recall on the headlights and he got that fixed as well. He also gave sound advice on the other problem I had with my terrain and told me it would probably take about an hour and it took less!.
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by MSBOOGIEBABY
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2024 -
Guntersville Chevrolet responded
We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
My glove compartment door want shut because they check
the cabin filter and didn't put it back in the right way. They did not reset my oil gauge on my dash.
the cabin filter and didn't put it back in the right way. They did not reset my oil gauge on my dash.
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by SHEILA_FROST
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2024 -
Guntersville Chevrolet responded
Hi Sheila,
Thank you for taking the time for sharing your feedback with us. We're sorry to hear of these issues with your recent service visit. I understand that these were solved before you left the dealership, but we want to again apologize for missing them and to assure you that we are working diligently on our internal processes so that this doesn't happen again. Thank you again for making us aware of the issues so that we could fix them as quickly as possible.
Sincerely,
Katie R.
Always the best service at Guntersville Chevrolet!
So much knowledge from every department and every employee!
So much knowledge from every department and every employee!
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by Honda97
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Aerial Cason
, Carleigh Bowen, Chase Bowen, Jonathan Ramirez, Madison Russell
Jul 15, 2024 -
Guntersville Chevrolet responded
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Guntersville Chevrolet and we hope to see you again.
Very professional, very clean dealership, very
knowledgeable, went above asked service, very pleased. Will do business with again.
knowledgeable, went above asked service, very pleased. Will do business with again.
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by DBDVS15
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2024 -
Guntersville Chevrolet responded
We are very happy to have provided you with such a positive experience! we're committed to changing the car-buying experience for the better! If you have any further questions, please give us a call. We're always happy to help!
Kevin was pleasant and explained what they found wrong
with my air conditioning and it was fixed. Thank you!
with my air conditioning and it was fixed. Thank you!
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by Jody
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2024 -
Guntersville Chevrolet responded
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Just stoped in to get lub, oil, filter, truck serviced
and checked over for any problems !
and checked over for any problems !
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by Doc Baker
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Carleigh Bowen, John Houston, Jonathan Ramirez
Jul 01, 2024 -
Guntersville Chevrolet responded
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly, professional and prompt service at a fair price
in a clean and organized service department.
in a clean and organized service department.
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by Jkirkland
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Carleigh Bowen, Craig Harris, John Houston, Jonathan Ramirez
Jun 15, 2024 -
Guntersville Chevrolet responded
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
Guntersville Chevrolet took care of my problem of
replacing my torque converter with only 36,800 on the vehicle. Chevrolet corporation has produced an inferior product which should have never been so
replacing my torque converter with only 36,800 on the vehicle. Chevrolet corporation has produced an inferior product which should have never been sold to the public. This is not the only problem the truck has had. With only a few miles on the truck it had computer problems also. These days Chevrolet might need to start building a better product. Shame on Chevrolet!
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by djb5652 holy smoke
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2024 -
Guntersville Chevrolet responded
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
I scheduled an appointment because of an oil leak.
The problem was promptly taken care of, and it was Ladies Day, and I got a discount. Kevin Russell, Service Dept., always takes good care of me. H
The problem was promptly taken care of, and it was Ladies Day, and I got a discount. Kevin Russell, Service Dept., always takes good care of me. He greets me when I arrive, provides timely updates on the maintenance process, and always explains everything to my satisfaction. He's a great asset for Guntersville Chevrolet.
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by JACKSONKM
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Guntersville Chevrolet responded
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kevin is so pleasantly nice.
Pleased with everything he’s done and doing for me. Even while sitting and waiting, Kevin would come update me, as well as make sure my pup and I wer
Pleased with everything he’s done and doing for me. Even while sitting and waiting, Kevin would come update me, as well as make sure my pup and I were comfortable. 5stars!!!
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by KimD
Service Price Transparency
May 10, 2024 -
Guntersville Chevrolet responded
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!