Kevin Scheibelhut | Page 6

Service got me in right away. The people who work there are always friendly. I’ve never had a bad experience here. I recommend using Gates Of Elkhart. are always friendly. I’ve never had a bad experience here. I recommend using Gates Of Elkhart. More

by Ben Verified Customer Verified Customer

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Service dept experience was horrible even after purchasing vehicle from them. Service manager was very rude and they did not even fix the issue. Will not be going back. purchasing vehicle from them. Service manager was very rude and they did not even fix the issue. Will not be going back. More

by Sjg Verified Customer Verified Customer

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Great job finding and fixing all issues with my car run beautiful. Great job getting my car on right away. Great friendly people every time beautiful. Great job getting my car on right away. Great friendly people every time More

by todd.dixon0 Verified Customer Verified Customer

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Kevin and erika are great friendly and helpful people they always have positive attitudes and greet you when you show up to get service or have service done they always have positive attitudes and greet you when you show up to get service or have service done More

by KAMARAHG06 Verified Customer Verified Customer

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I schedule to have my brakes done and to drop my truck off in the morning which I did I called on my lunch break to be sure it was gonna be ready by the time I got off work and it was not I had to wait an off in the morning which I did I called on my lunch break to be sure it was gonna be ready by the time I got off work and it was not I had to wait an extra hour after the service center have the truck from seven to 4 o’clock and I did not get out of there till five I did express my dissatisfaction to the service center manager and was given no other reason thanThen the right brake pads were not ordered which I find very hard to believe I was given no other reason and then I’ll wait and I’m sorry and that was it it would’ve been nice if I could’ve received a small discount on either the parts for the labor but none was offered and I did not ask More

by MANN6955 Verified Customer Verified Customer

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The service department is always professional and friendly. Pricing for routine service is very reasonable and time involved is also reasonable. I plan on continuing to use Gates Elkhart for servic friendly. Pricing for routine service is very reasonable and time involved is also reasonable. I plan on continuing to use Gates Elkhart for service. More

by GKINGBEVANS Verified Customer Verified Customer

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I was very satisfied the staff was very helpful and friendly. I needed to be dropped off at home while repairs were completed. Staff returned to pick me up. I am very satisfied with work done friendly. I needed to be dropped off at home while repairs were completed. Staff returned to pick me up. I am very satisfied with work done More

by VREID1463 Verified Customer Verified Customer

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I was promised a second key and two weeks later...no key. I was promised a check to get a defective windshield fixed...no check. I think the people either tried...or lied. I hate giving bad recommendation I was promised a check to get a defective windshield fixed...no check. I think the people either tried...or lied. I hate giving bad recommendations, but maybe I have to. At the time I really thought they were doing everything they could to make it right, but after two weeks I am beginning to wonder. I would have given Juan a 5 star and Kevin a 5 star, but no key and no check means I cannot. I was thinking of going to Facebook with my experience anyway, but maybe now I don't have to. More

by drclevelandc Verified Customer Verified Customer

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From Management on down outstanding service in every department . Very warm family feeling atmosphere lot of respect among staff. Teamwork makes the dream work. Awesome team department . Very warm family feeling atmosphere lot of respect among staff. Teamwork makes the dream work. Awesome team More

by mharveyq Verified Customer Verified Customer

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This dealership sold us a 2012 Ford F150 in April of 2019 the new things was wrong with the motor never said anything $26,000 now things in the motors gone wrong and now we have to pay over $10,000 to get it the new things was wrong with the motor never said anything $26,000 now things in the motors gone wrong and now we have to pay over $10,000 to get it fixed Gates you suck and now the warranty is gone because the ticking was not continuously. Oh yeah and when we took it to get its first oil change right there at Gates Mishawaka the young woman barely knew how to do it did not tighten the splash guard for the oil pan. And dented the guard. More

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