Kevin Scheibelhut
Kevin Scheibelhut at Gates of Elkhart

Kevin Scheibelhut | Page 7

Service Manager

Gates of Elkhart

2405 Cassopolis St.
Elkhart, IN 46514

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4.3
102 Reviews
4.3

102 Reviews

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102 Reviews of Kevin Scheibelhut

December 02, 2020

Dealership Rating
Employee Rating

Kevin and the crew are always great. Professional and competent service as well as fast and friendly. They provide fair prices and quality work. Highly recommend using Gates of Elkhart. More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 28, 2020

Dealership Rating
Employee Rating

It was great experience like always I came in with no appointment. I still got in within a good time limit everyone was nice and friendly More

by tajasiajones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kolin Lamb

November 18, 2020

Dealership Rating
Employee Rating

Love the service and the people there, they make me feel welcomed and they are quick as possible with helping with customers needs and wants, glad to be part of gates of Elkhart :) More

by isaac.vega112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Cacho, Jeff Howe

November 14, 2020

Dealership Rating
Employee Rating

The warranty is a joke, doesn’t matter how many time I bring my yukon in for service its one BS excuse after another. They do not stand behind what they sell! More

by eharman2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 05, 2020

Gates of Elkhart responded

I know you had your Yukon in a couple weeks ago, I'm just following up to make sure the screen is working properly and it's good to go now.

October 02, 2020

Dealership Rating
Employee Rating

They did my oil change in a timely fashion and explained everything to me afterwords. I would definitely recommend going there and they were also very kind with my baby being there More

by alexusschraw8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2020

Dealership Rating
Employee Rating

Kevin and the Gates team are all fantastic to work with.. They took care of all my service needs in an expedient manor. Thanks David Steed Taylor Floorcovering More

by TFLOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooke Ewald

September 29, 2020

Dealership Rating
Employee Rating

Was friendly and seem to care about the Situation. And liked how he Schedule the appointment. And got my Vehicle in and check out. In no time More

by DARKANDLOVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kolin Lamb, Kiera Richcreek

September 29, 2020

Dealership Rating
Employee Rating

Kevin always has a smiling face when we come in for service... enjoy dropping our car off with him. i know i can trust KEVIN More

by E.N.SEG18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica S

September 07, 2020

Dealership Rating
Employee Rating

Review is low because I was told one price over the phone and then when i went in to pay I was told a different price of about 50 dollars more with no explanation why. I had to let my car sit for a week unti More

by markhaines1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2020

Gates of Elkhart responded

Hey Mark, Thank you for reaching out to us about your visit. We would like to learn more to see where we could improve. I'll send you a private message now. Thank you for your business and for helping us improve.

Sep 08, 2020

Gates of Elkhart responded

Hey Mark, Thank you for reaching out to us about your service visit. Have you had a chance to talk to Kevin about this directly? What would be the best phone number to reach you at?

July 27, 2020

Dealership Rating
Employee Rating

A little upset that the only call I got while my car was there to get fixed was when it was done. But it took me 3 calls to find out what wax going on with the repair. I was told very little each time I ca More

by JOHNNY10070
Recommend Dealer
No
Jul 28, 2020

Gates of Elkhart responded

Hey Johnny, Thank you for sharing your service visit with us. I am sorry this happened and I would like to learn more. Our staff works hard to bring the best to our customers and we want to continue to improve. What is the best phone number to reach you at? Thank you for helping us improve. Jordan Cox Gates Automotive 574-237-4999

Jul 29, 2020

Gates of Elkhart responded

I"m sorry for the poor experience. You should not have to pay the deductible again. Please contact me so I can help you out. Thanks! Jef Gates 574-360-8037

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