Kevin Shaffer | Page 3

Dealership was very helpful and proactive in maintaining my Hyundai Sonata. Also the facility was very clean and well maintained. my Hyundai Sonata. Also the facility was very clean and well maintained. More

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This dealership exceeded my expectations with their service and understanding. I would recommend them to any of my friends. service and understanding. I would recommend them to any of my friends. More

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Service was excellent. The problem I had was taken care of by the excellent salesman, Jeffery Ozaeta. The problem I had was taken care of by the excellent salesman, Jeffery Ozaeta. More

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Very friendly and pleasant atmosphere,the prices are very comparable,everybody were very professional and courteous. comparable,everybody were very professional and courteous. More

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Arrived at 8am and shop took car in soon after. Called in afternoon to alert it's completed and amount of bill. Called in afternoon to alert it's completed and amount of bill. More

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The employees are very friendly. I was greeted by two friendly gentlemen who welcomed me. One who served me Jeffrey was so patient and walked me through. Every employee I interacted I was greeted by two friendly gentlemen who welcomed me. One who served me Jeffrey was so patient and walked me through. Every employee I interacted with was very nice. The employees at this dealership are now my family because I got my car from there. Hope we will have a continued great relationship. Thank you folks and keep up the good work. More

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We brought the car in, told them what we wanted. They did it We thanked them They did it We thanked them More

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everyone was polite and realy cared about making my visit enjoyable I have been coming to Lancaster Hyundai for 21 years and have bought 6 new hyundai's and all have been serviced at Lancaster Hyundai. I ha enjoyable I have been coming to Lancaster Hyundai for 21 years and have bought 6 new hyundai's and all have been serviced at Lancaster Hyundai. I have always been pleased with the sales and service . Thank You More

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I've been getting my car serviced here regularly for almost 7 years. We're about to have our 3rd child, so a couple of weeks ago when I was in to get an oil change, I asked if they could provide me with almost 7 years. We're about to have our 3rd child, so a couple of weeks ago when I was in to get an oil change, I asked if they could provide me with a trade-in estimate for my car as we were considering upgrading to a larger vehicle. After inspecting the car, they came back and told me that my car needed a new transmission, $5000 price tag, and as a result the trade in value for my 2016 Hyundai Tucson was a mere $2000. I asked the mechanic what sound he was hearing from the transmission, as the car had been driving fine. He described a clicking noise, (which the engine has been making for over 4 years)! I've asked about this same clicking noise in the past (when the car was under warranty, mind you) and had been told it was normal and there was nothing wrong with the engine. Now, after inquiring about a trade-in for the first time, all of a sudden my whole engine needs to be replaced? Shady, shady, shady. Needless to say, I traded my car in at another dealership and got $7,000 for it. So you do the math...steer clear. More

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Great as it is every time I come there for service or any other thing. any other thing. More

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