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BMW of West Chester (formerly Otto's BMW)
West Chester, PA
2,291 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 26, 2024
Harold is the best service advisor there is.
He is extremely knowledgeable and is the ultimate in customer satisfaction
More
by stacyesq
Verified Customer
Verified Customer
Employees Worked With
April 26, 2024
Melissa is always friendly and professional, we know she
gets us an appointment in as timely a manor as she can
More
by laruesre
Verified Customer
Verified Customer
Employees Worked With
April 25, 2024
I typically have a good experience with Frank, but this
time was not good.
I booked a service appointment and requested ALL required services for the mileage. Frank called after inspecting the car and
More
by chrisrothe
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (207 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- No Contact Transactions
- Pet Friendly
- Television
- Virtual Appointments
- Vehicle Sanitization
