Kevin Walter
Kevin Walter at Jay Buick GMC

Kevin Walter

Marketing Director

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Kevin Walter

June 17, 2026

Dealership Rating
Employee Rating

Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. More

by menck4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

Jun 17, 2026

Jay Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Jay Buick GMC Bedford. It's great to hear that you found our scheduling options easy and that our staff made you feel welcomed. Your recommendation to friends and family means a lot to us. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 16, 2026

Dealership Rating
Employee Rating

I was totally satisfied with my service on 6/12/26. Michael Croom was very helpful More

by TUFF1_29
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

Jun 17, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you were totally satisfied with your service on 6/12/26 at Jay Buick GMC Bedford. It’s great to know that Michael was able to assist you effectively. We appreciate your feedback and look forward to seeing you again! Jay Buick GMC Bedford Team

June 14, 2026

Dealership Rating
Employee Rating

Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases. More

by codynich88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , David Richmond - 5 stars

Jun 14, 2026

Jay Buick GMC responded

Thank you for your kind words, Cody! We’re thrilled to hear that you had a positive experience with us at Jay Buick GMC Bedford. It’s great to know that our team made your vehicle maintenance process smooth and helpful. We look forward to seeing you again for your future service and purchases! Jay Buick GMC Bedford Team

May 05, 2026

Dealership Rating
Employee Rating

Excellent service. Great access, timely and professional. Video provided important information for planned service in convenient text-based format. More

by Bears6152
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

May 06, 2026

Jay Buick GMC responded

Thank you for the fantastic review! We’re thrilled to hear that you had an excellent experience with us at Jay Buick GMC Bedford. It's great to know that our service and video communication met your needs. We appreciate your feedback and look forward to assisting you again in the future! Jay Buick GMC Bedford Team

April 13, 2026

Dealership Rating
Employee Rating

A very professional staff. I had a wonderful experience and would refer others to the dealership. More

by pattybounds
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

Apr 14, 2026

Jay Buick GMC responded

Thank you for your feedback, Patty! We appreciate your kind words about our professional staff and are delighted to hear that you had a wonderful experience at Jay Buick GMC Bedford. Your willingness to refer others means a lot to us. We look forward to welcoming you back in the future! Jay Buick GMC Bedford Team

March 14, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. I would recommend this dealership to my friends and family. More

by RJAV8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Jacob Newby

Mar 15, 2026

Jay Buick GMC responded

Thank you for your kind words! We truly appreciate your recommendation of Jay Buick GMC Bedford to your friends and family. It’s wonderful to hear that you found our team friendly and helpful. We look forward to serving you again in the future! Jay Buick GMC Bedford Team

March 13, 2026

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Employee Rating

Got complimentary oil change done. Quick service friendly service no complaints. Would probably schedule a maintenance appointment with again when necessary. More

by MIKEG216
Service Price Transparency
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Recommend Dealer
Yes

March 10, 2026

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Employee Rating

Mike was amazing. He made sure that I got into the vehicle I love. He made sure I understood the entire process and made sure I was doing great after purchase. More

by RENEEDANIELLE
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

March 08, 2026

Dealership Rating
Employee Rating

Two hours for an oil change is ridiculous. Can't solve my car problems. Very expensive More

by Raywillis4808
Service Price Transparency
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Recommend Dealer
No

February 25, 2026

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Employee Rating

Awesome,my car is fixed and I'm very pleased of the speedy time , thank you for everything More

by joycemack1965
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Calhoun

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