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Kevin Williams
Kevin Williams at Lou Sobh Kia

Kevin Williams

Service Advisor

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.8
17 Reviews

Dealership Experience

6 mos

4.8

17 Reviews

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17 Reviews of Kevin Williams

August 06, 2026

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Employee Rating

The team was very nice and right on time with our scheduled service. Thanks for a great experience. More

by bob gargosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Amber Woodcock

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August 03, 2026

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Employee Rating

Great customer service. Friendly, courteous, attentive and helpful. Clean and convenient. I was very happy More

by Sadie Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Amber Woodcock , Lisa

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Aug 03, 2026

Lou Sobh Kia responded

Thank you for the wonderful review, Sadie! We're so glad you had such a positive experience with our team. Providing friendly, attentive service in a clean and welcoming environment is always our goal. We appreciate your support and look forward to seeing you again!

August 01, 2026

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Employee Rating

Great service. Best Kia dealership in Georgia. They listen to my concerns. Would recommend this dealership to everyone. More

by billbryan5850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Amber Woodcock

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Aug 03, 2026

Lou Sobh Kia responded

Thank you for the amazing review! We're honored to hear you consider us the best Kia dealership in Georgia. Taking the time to listen to our customers and provide great service is always our goal. We truly appreciate your recommendation and look forward to serving you again!

July 11, 2026

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Employee Rating

Great service, no waiting, great service, will go there for all required service. But hope the car doesn’t require any except oil change More

by Iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're glad you experienced prompt service with little to no wait. We appreciate your confidence in our team and look forward to helping keep your Kia running its best for years to come!

June 26, 2026

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Employee Rating

Everyone I have interacted with is very friendly and always helpful. When in waiting area I have never overheard a complaint. More

by sushkalib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Utley, Harald Hagen, Amber Woodcock

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Jul 08, 2026

Lou Sobh Kia responded

Thank you for your thoughtful review! We're so glad you've consistently experienced friendly and helpful service from our team. We appreciate your continued trust and look forward to seeing you again!

June 16, 2026

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Really happy with the work, nice job. Efficient and easy, will go back next time More

by Hclayman1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Amber Woodcock

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Jun 18, 2026

Lou Sobh Kia responded

Thank you for the kind words! We're thrilled to hear your visit was efficient and easy. We appreciate your support and look forward to seeing you next time!

June 14, 2026

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Employee Rating

Check number of screws put back in place after oil change. Mine were not all put back resulting in damage to the underside of my car. With the dealership being an hour away from my house it was a maj More

by Juju
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jun 16, 2026

Lou Sobh Kia responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you experienced. We understand how concerning it is to have damage caused by missing screws after your oil change, especially with the added inconvenience of living an hour away. Please reach out to our Service Manager, Harald Hagen, at 678-679-7283 or hhagen@lousobhkia.com so we can learn more about your experience and work toward a resolution.

June 13, 2026

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Employee Rating

Friendly staff, helpful, courteous, understanding of your issues and solving the problems, clean waiting area More

by debbiemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2026

Lou Sobh Kia responded

Thank you for your kind feedback! We're so pleased to hear our team was friendly, helpful, and understanding of your concerns. Creating a comfortable experience and resolving our guests' issues is always our priority. We appreciate your business and thank you for choosing Lou Sobh Kia!

June 11, 2026

Dealership Rating
Employee Rating

I really enjoy working with the dealership, and I’d especially like to thank Service Manager Kevin and Service Advisor Justin—they’ve been a huge help. Whenever you have an issue, they really get it re More

by volkanakkaya6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Jessica Slaughter, Amber Woodcock , Justin

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Jun 16, 2026

Lou Sobh Kia responded

Thank you for your thoughtful review! We're so glad to hear Kevin and Justin have been such a tremendous help and consistently work to resolve any issues that arise. Providing exceptional service and support is what we strive for every day. We truly appreciate your continued trust in Lou Sobh Kia!

June 10, 2026

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Employee Rating

Customer service is friendly knowledgeable and understanding. We will keep coming back for service and to purchase. More

by Plankstihl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Amber Woodcock

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Jun 10, 2026

Lou Sobh Kia responded

Thank you for the wonderful feedback! We're thrilled to hear you found our team friendly, knowledgeable, and understanding. We truly appreciate your loyalty and look forward to helping you with your service and vehicle needs for years to come.

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