Khariana Cruz

always find a friendly professional knowledgeable service department.. timely repaires at a fair price. comfortably waiting room. department.. timely repaires at a fair price. comfortably waiting room. More

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Yesterday, I took my car to Planet Honda on Route 22 for recall services. I arrived at 9:45 am and left around 2:30 pm. When I got my vehicle back, it wouldn't start, and the mechanic told me my battery was recall services. I arrived at 9:45 am and left around 2:30 pm. When I got my vehicle back, it wouldn't start, and the mechanic told me my battery was low. I told him my car was fine that morning and asked to speak with the manager. Khariava Cruz asked what happened, and I explained; then she asked the mechanic, and she repeated what he said in an unprofessional manner, with attitude. to me. She seemed to dismiss what I had to say. I decided to see someone else, so I spoke with Sue Larch, who was very professional and referred me to someone who could help. Eventually, they replaced my battery, and I was able to go home. I appreciated Sue and I was grateful for her help. However, I was quite disappointed with how Miss Cruz handled the situation; I believe she needs more training in customer service. More

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No problem with my appointment. Job was done in a timely manner and personal was very helpful Job was done in a timely manner and personal was very helpful More

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The staff is always Professional, Knowledgeable and welcoming. Ill continue coming here and telling those I know. Great service! welcoming. Ill continue coming here and telling those I know. Great service! More

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Service center was very professional. Maybe sales people shouldnt smoke or vape right in front of the building though. Maybe sales people shouldnt smoke or vape right in front of the building though. More

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I have been going to this same dealership for about 20 years and they never disappoint me. From sales to parts to service I never had a bad experience! Keep up the great work Planet Honda years and they never disappoint me. From sales to parts to service I never had a bad experience! Keep up the great work Planet Honda More

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Excellent service and the great people. Very personable, I’ll always take my truck here. Very personable, I’ll always take my truck here. More

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Very good customer service. Car recall repair was going to take awhile but they gave me a free uber service home and back. Very happy with service Car recall repair was going to take awhile but they gave me a free uber service home and back. Very happy with service More

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