Sue Lerch
Sue Lerch at Planet Honda

Sue Lerch

CSM

Planet Honda

2285 US-22
Union, NJ 07083

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4.2
82 Reviews
4.2

82 Reviews

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82 Reviews of Sue Lerch

October 01, 2026

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Employee Rating

always find a friendly professional knowledgeable service department.. timely repaires at a fair price. comfortably waiting room. More

by jojo
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2026

Planet Honda responded

Thank you for making Planet Honda your trusted resource for auto service. It is an honor to have your business and we look forward to your next visit!

September 26, 2026

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The technician is very courteous he worked very hard to ensure my car had a better outcome. He also let me know things that I needed to work on More

by Ask
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Recommend Dealer
Yes

Other Employees Tagged: Paul Ferreira

Sep 29, 2026

Planet Honda responded

Thank you for sharing your experience with our team! It's wonderful that our technician went above and beyond to help you. Thank you for choosing Planet Honda!

June 22, 2026

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Courteous, efficient and insightful. Great job! Would use again anytime for any thing. Excellent and exceptional More

by ddmusic4u
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Recommend Dealer
Yes

Other Employees Tagged: Paul Ferreira

Jun 22, 2026

Planet Honda responded

We are grateful to have your business and your stellar review, from all of us at Planet Honda! The team looks forward to welcoming you back in the near future!

May 07, 2026

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Schnaider was really helpful with the purchase of our new car. I really recomend him as a sales person. Very nice and comunicative. Financial services have to make things a little faster, but otherwise it wa More

by Anamanzueta1
Sales Price Transparency
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Recommend Dealer
Yes
May 07, 2026

Planet Honda responded

Congratulations on your new car! Thank you for your business and for highlighting the straightforward care you received from Schnider. We wish you safe travels ahead and hope to see you again at Planet Honda!

November 29, 2025

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Planet Honda’s front desk staff and mechanics were exceptionally very polite, professional, and helpful. More

by j.crouch.1908
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Recommend Dealer
Yes
Dec 02, 2025

Planet Honda responded

Thank you for the glowing review of our team! We appreciate your business and hope to see you again at Planet Honda.

October 25, 2025

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Purchased a 2022 camry hybrid in August of 2025. Planet has been unwilling or unable to forward the title, register it and pay the sales tax. Vehicle is fully paid, including registration fees and s More

by Endicott65
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Finance Experience
Recommend Dealer
No
Oct 28, 2025

Planet Honda responded

It's regrettable to hear about the inconvenience and frustration you've experienced with your vehicle's registration process. This is certainly not the level of service we aim to provide, and we take your concerns very seriously. If you are willing, I would greatly appreciate the opportunity to speak with you directly. Please contact me at your earliest convenience so we can discuss this matter further and work toward a resolution. Thank you, and I look forward to speaking with you soon. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

October 08, 2025

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Work done on time and as promised. Early morning, appointments are done in a timely manner. More

by dgelber
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Recommend Dealer
Yes
Oct 08, 2025

Planet Honda responded

It's great to know that our team provided you with timely and promising service here at Planet Honda! Thank you for your support and trust in our team. See you next time!

October 07, 2025

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Been coming to Planet Honda for years now bought two cars . Very good workers there More

by sheilaanderson634
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Recommend Dealer
Yes

Other Employees Tagged: Danny O. Boye, Paul Ferreira , Frankie salesman

Oct 07, 2025

Planet Honda responded

It's absolutely wonderful to know that our team here has helped you into two amazing cars! Thank you for trusting Planet Honda. We are happy to welcome you back next time!

September 30, 2025

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Its wonderful, and staff is really helpfull in so many ways! We recomend this place 100% More

by raulgarcia7621
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Amorin, Paul Ferreira , Michael Craig, Joe vera

Oct 01, 2025

Planet Honda responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with.

September 20, 2025

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Great customer service they are very friendly and helpful and very kind I like this company More

by halimahgrant
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Hartley

Sep 22, 2025

Planet Honda responded

Thank you for your wonderful feedback of your time with our team here at Planet Honda! We are more than happy to provide you with friendly and helpful customer service. See you next time!

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