Did not receive the service I took the car in for.
Parts not available even when I made the appointment. They were quick to point out other service they could do.
Parts not available even when I made the appointment. They were quick to point out other service they could do.
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by Jegrant41
Verified Customer
Verified Customer
Apr 23, 2022 -
Arlington Nissan responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Apr 09, 2022 -
Arlington Nissan responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
They listened to what I said and did what I asked them to
do to my car.
do to my car.
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by Rkarl2
Verified Customer
Verified Customer
Mar 18, 2022 -
Arlington Nissan responded
Thank you for choosing Arlington Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The two service people I dealt with were fantastic.
I was there for two hours for an oil change and transmission fluid change . Needs to be faster.
I was there for two hours for an oil change and transmission fluid change . Needs to be faster.
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by DRAHCIR84
Verified Customer
Verified Customer
Mar 18, 2022 -
Arlington Nissan responded
Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!
Good dealership, helps with a lot of the problems, they
check every thing and help with understanding your issues. A little slow working.
check every thing and help with understanding your issues. A little slow working.
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by VMINCHEV10
Verified Customer
Verified Customer
Other Employees Tagged:
Benson Bansil, Antim Patel, Vincent Sereyka, Brian Weisbond
Mar 15, 2022 -
Arlington Nissan responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Everyone there was very friendly and they made it a
wonderful visit. Service went very smoothly and Brian was very informative.
wonderful visit. Service went very smoothly and Brian was very informative.
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by cody.monroe92
Verified Customer
Verified Customer
Other Employees Tagged:
Benson Bansil, Brian Weisbond
Mar 15, 2022 -
Arlington Nissan responded
Cody, Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Nissan. Please don't hesitate to reach out if you need anything else.
This is the best Nissan service ever!
They were very professional and with integrity! I’ll be sure to visit here again soon.
They were very professional and with integrity! I’ll be sure to visit here again soon.
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by RITA2012!
Verified Customer
Verified Customer
Other Employees Tagged:
Benson Bansil, Antim Patel, Vincent Sereyka, Brian Weisbond
Mar 13, 2022 -
Arlington Nissan responded
Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback!
We're thrilled to hear that you found your experience with us to be a positive one. We look forward to serving you again in the future, Rita.
Work was for Altima recall for hood latch.
Kiah did a great job answering questions, processing the recall, and keeping me up to date on progress.
Kiah did a great job answering questions, processing the recall, and keeping me up to date on progress.
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by JMNOLANESQ
Verified Customer
Verified Customer
Mar 13, 2022 -
Arlington Nissan responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Kiah delivered such a great experience. Please let us know if we can be of any further assistance.
Kai was very nice at the service desk, but not happy with
the actual job that was done on my car. I have a friend who is a mechanic and said he would check my fluids after my visit to the dealership. I had a
the actual job that was done on my car. I have a friend who is a mechanic and said he would check my fluids after my visit to the dealership. I had an oil change done and they said they would check the other fluids. Well - even my oil level was low - I had to add a quart of oil. The antifreeze was not topped off either. Really disappointing to get this kind of service, when I trust the dealership to keep my new car running for a long time.
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by msatennis
Verified Customer
Verified Customer
Mar 10, 2022 -
Arlington Nissan responded
It's great to hear that Kiah was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Nissan!
Brian did an excellent job explaining my options plus he
was always in contact with me while being serviced. Been coming here for 14 years & will continue .
was always in contact with me while being serviced. Been coming here for 14 years & will continue .
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by VINCENTJ.SWARTZ
Verified Customer
Verified Customer
Other Employees Tagged:
Benson Bansil, Brian Weisbond
Mar 08, 2022 -
Arlington Nissan responded
Thank you, Vincent, for your business and this review. We're happy to hear Brian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Benson and Kai very welcoming.
Feel confident about service rendered, and suggestions made for future service. Comfortable waiting room too.
Feel confident about service rendered, and suggestions made for future service. Comfortable waiting room too.
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by JUDITHHATHEWAY40
Verified Customer
Verified Customer
Other Employees Tagged:
Benson Bansil
Mar 04, 2022 -
Arlington Nissan responded
Judith, Thanks for sharing your thoughts about your experience with Arlington Nissan. Benson and Kaih appreciate your business and hope to see you again soon!
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