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Kiara Ruiz

Overview Reviews (41) Inventory (249)

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Kiara Ruiz

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0

41 Reviews

Overview Reviews (41) Inventory (249)

Languages Spoken

Spanish

5.0

41 Reviews

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41 Reviews of Kiara Ruiz

December 23, 2025

Dealership Rating

Employee Rating

"Kiara and George crushed it! 🤩 Super helpful, knowledgeable, and made buying my Honda Pilot a breeze. Went in with a deal in mind, left with a sweet ride and big smiles. Highly 🤩 Super helpful, knowledgeable, and made buying my Honda Pilot a breeze. Went in with a deal in mind, left with a sweet ride and big smiles. Highly recommend working with them. More

by sambir

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell

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December 08, 2025

Dealership Rating

Employee Rating

Very pleased with the staff at Germain Honda. They were helpful and wanting to come up with ways to make the deal. They were helpful and wanting to come up with ways to make the deal. More

by elongfellow

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Branden Cole, Marc Dettenrieder

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Dec 08, 2025 -

Germain Honda of Surprise responded

We are grateful for your rating. We believe in transparency, and we work hard on making sure we provide an extraordinary experience, so we are happy you had such a positive experience. Thank you, Best Regards, Sassha Motz General Manager

December 06, 2025

Dealership Rating

Employee Rating

Had a great experience buying my new 2025 Honda Pilot. They offered me a great deal and was very happy and satisfied with their customer service and my overall experience. All staff members and the manage They offered me a great deal and was very happy and satisfied with their customer service and my overall experience. All staff members and the managers were very nice and helpful. More

by sanjayjawa01

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tracy Ford

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Dec 08, 2025 -

Germain Honda of Surprise responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Germain Honda of Surprise and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Sassha Motz General Manager

December 01, 2025

Dealership Rating

Employee Rating

Service was fine. Kiara, the salesperson did a great job. I talked to assist manager about three errors in the car cost that I caught. I thought those were rather slo Kiara, the salesperson did a great job. I talked to assist manager about three errors in the car cost that I caught. I thought those were rather sloppy. More

by jandjhaas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Dec 02, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your feedback. We’re pleased to know that your service experience was positive and that Kiara took great care of you. However, we sincerely apologize for the errors you discovered in the vehicle pricing. That is not the level of accuracy or attention to detail we strive for, and we understand how frustrating that can be. We appreciate you bringing this to our attention and speaking with our assistant manager so we can address the issue and ensure greater care moving forward. Thank you again for the opportunity to make this right, and please don’t hesitate to reach out if there is anything more we can assist with. Best Regards, Sassha Motz General Manager

November 30, 2025

Dealership Rating

Employee Rating

The buying experience from start to finish was very honest and accommodating definitely happy with the experience and would recommend to others. honest and accommodating definitely happy with the experience and would recommend to others. More

by ntsianos

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell

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Dec 02, 2025 -

Germain Honda of Surprise responded

Thank you for leaving our team this kind review. We focus on delivering 5-star service at every touchpoint. Best Regards, Sassha Motz General Manager

November 18, 2025

Dealership Rating

Employee Rating

The experience was easy and everyone was very helpful. Thank you so much. That's why we came back Thank you so much. That's why we came back More

by famcortez1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, Evan Winje, Branden Cole

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Nov 19, 2025 -

Germain Honda of Surprise responded

Thank you for your continued business and trust in our team to ensure your overall satisfaction. We wish you many safe and happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

November 06, 2025

Dealership Rating

Employee Rating

Very Nice experience. Not pushy but open to negotiate. Kiara Ruiz is the best. I Not pushy but open to negotiate. Kiara Ruiz is the best. I More

by Mctejada2012

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden Cole

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Nov 07, 2025 -

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and thank your for taking the time to share your overall quality experience. Best Regards, Sassha Motz General Manager

September 30, 2025

Dealership Rating

Employee Rating

It was easy, no back and forth. Out in under 3 hours. Best experience ever. Out in under 3 hours. Best experience ever. More

by lujay86

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje

Report | Print

Sep 30, 2025 -

Germain Honda of Surprise responded

Thank you for your 5-star review. I'm glad our team took such great care of you. Thank you for choosing Germain. We appreciate your business. Best Regards, Sassha Motz General Manager

September 20, 2025

Dealership Rating

Employee Rating

Super friendly people who will take care of you to the best of their abilities. best of their abilities. More

by urdois02

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, George Bell, Montana Boone, Ivan Rascon

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Sep 22, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your 5 star experience! It's wonderful to hear that you had a positive buying experience with our sales team! Best Regards, Sassha Motz General Manager

September 05, 2025

Dealership Rating

Employee Rating

The first thing I noticed was the fact the first one was the first one that came out and the second was the first picture the first one that came out and the second was the first picture More

by bsmith7926

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje

Report | Print

Sep 08, 2025 -

Germain Honda of Surprise responded

Thankyou for your business and feedback. Best Regards, Sassha Motz General Manager

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