Kiara Ruiz

Germain Honda of Surprise responded

Congratulations on your new Honda. We greatly appreciate your sales and service business and thank you for highlighting the members of our team who have assisted you and ensured you received the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for the fantastic review! We’re thrilled to hear that Kiara and George made your Honda Pilot purchase such a smooth and enjoyable experience. It’s great that they were able to help you get the deal you wanted while keeping the process fun and stress-free. We’ll be sure to pass along your kudos—your smiles say it all! Enjoy your new Pilot, and thank you for recommending our team! Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

We are grateful for your rating. We believe in transparency, and we work hard on making sure we provide an extraordinary experience, so we are happy you had such a positive experience. Thank you, Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Germain Honda of Surprise and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for taking the time to share your feedback. We’re pleased to know that your service experience was positive and that Kiara took great care of you. However, we sincerely apologize for the errors you discovered in the vehicle pricing. That is not the level of accuracy or attention to detail we strive for, and we understand how frustrating that can be. We appreciate you bringing this to our attention and speaking with our assistant manager so we can address the issue and ensure greater care moving forward. Thank you again for the opportunity to make this right, and please don’t hesitate to reach out if there is anything more we can assist with. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for leaving our team this kind review. We focus on delivering 5-star service at every touchpoint. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for your continued business and trust in our team to ensure your overall satisfaction. We wish you many safe and happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and thank your for taking the time to share your overall quality experience. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for your 5-star review. I'm glad our team took such great care of you. Thank you for choosing Germain. We appreciate your business. Best Regards, Sassha Motz General Manager

Germain Honda of Surprise responded

Thank you for taking the time to share your 5 star experience! It's wonderful to hear that you had a positive buying experience with our sales team! Best Regards, Sassha Motz General Manager