Dealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 6 mos
Employee Video
316 Reviews
Write a Review316 Reviews of Kiki Ikram Benrahou
February 07, 2020
Awesome job on my tundra.Thomas desk 8 handled Awesome job on my tundra. Thomas desk 8 handled everything great. Also got a appraisal on my truck. And it was food Thanks Daytona Toyota!! Awesome job on my tundra. Thomas desk 8 handled everything great. Also got a appraisal on my truck. And it was food Thanks Daytona Toyota!! More
Other Employees Tagged: Thomas in service desk 8
February 06, 2020
Professional work friendly service and affordable pricing. I would highly recommend this organization for paint and body work. My car looks like new. Thanks for the awesome work done. pricing. I would highly recommend this organization for paint and body work. My car looks like new. Thanks for the awesome work done. More
Other Employees Tagged: Michael Coombs, Kacie Dannehower, Sheila Keys
February 04, 2020
Service is Fine, Sales Department way too agressive! Your service department is fine. Your sales department is over the top aggressive. It was the last day of the month and although we agreed to meet wi Your service department is fine. Your sales department is over the top aggressive. It was the last day of the month and although we agreed to meet with "Kiki", salesperson who had sold us our car, we received calls from two other sales people while we were there with Kiki. She wanted to show us the new Highlander while we were at Daytona Toyota on a service call. When we purchased from Daytona Toyota, we said we would never buy another car there. On the day we bought, we were there for several hours, while meeting with the financial person, he announced that after all that had led up to that point, the figures we had been given were not for the car we wanted. Also, we wanted to pay cash and through all this red tape, we had to finance for one or two payments before we could pay off the car. We felt that we had been "screwed". We will not buy there again. As we said, the service department was fine although they could do a courtesy wash after servicing. More
February 02, 2020
Exceptional Sales and Service Received Anna & Cindy Loves U I am customer who has deep loyalty to Daytona Toyota for over 28 years. Ms. Ikram has been the most fabulous sales person that I have had the opportun I am customer who has deep loyalty to Daytona Toyota for over 28 years. Ms. Ikram has been the most fabulous sales person that I have had the opportunity to prosper with a smile. The love, passion, listening skills, patience and understanding she has for her job and future sales makes her skills in depth and in tune with her customers. Myself and my fiance' purchased top of the line Tacoma and Prius on January 6th 2020. Ms. Kiki ,Ikram has earned my customer service by delivering on promises and following up on my 20 million questions that I had. Ms. Ikram has sold my son, my church peeps and co-workers a new/used vehicles. Dean and Mark in parts and service attended to every whim I had. Kiki's Manager kept me on my toes to keep me happy. The financial peeps kept me in tune with my own finances and did not break my bank. If I hit the lottery today, i would be back in a hot second to purchase more Toyota vehicles from Ms. Ikhram B. Karen in service is my new go to gal. . More
Other Employees Tagged: Dean Chatfield
February 01, 2020
I dealt with Paul Ponte. He was super kind and believe it or not honest. Paul’s associates were also kind. Thank you all for a great experience by the Grace of God. or not honest. Paul’s associates were also kind. Thank you all for a great experience by the Grace of God. More
Other Employees Tagged: Brittany Wilkes
January 25, 2020
Friendly staff and quick service.. I like the hot dogs and nachos in the waiting area. Also the shuttle service is great. It really helps when you have to leave your vehicle and nachos in the waiting area. Also the shuttle service is great. It really helps when you have to leave your vehicle More
January 15, 2020
Came for oil change. While waiting approached by very aggressive salesperson who became abusive. Then called by Svc dept. was told my car with 14,500 mi needed alignment and balancing and fuel systems s aggressive salesperson who became abusive. Then called by Svc dept. was told my car with 14,500 mi needed alignment and balancing and fuel systems service They did what Mgt wanted them to do . I will not be back. More
January 10, 2020
Everyone was extremely helpful, polite and willing to go the extra mile. From sales to service department to individual responsible for addressing my car coating process all were very professional. the extra mile. From sales to service department to individual responsible for addressing my car coating process all were very professional. More
Other Employees Tagged: Ash Salih, Mark Ingvalls
January 04, 2020
Very good Always explains everything about car so I understand what work was done. The whole environment is very upbeat and friendly. Very good job Daytona To Always explains everything about car so I understand what work was done. The whole environment is very upbeat and friendly. Very good job Daytona Toyota More
December 29, 2019
Great service helpful staff. They diagnosed and fixed the problem. The offer of a loaner car help immensely. So thanks to all those involved including the person who took the car They diagnosed and fixed the problem. The offer of a loaner car help immensely. So thanks to all those involved including the person who took the car info and got us to our service person Karen. . More
Other Employees Tagged: Sheila Keys, Andrei Thacker, Gina.