Kiley Anderson
Kiley Anderson at Phillips Buick GMC

Kiley Anderson | Page 13

Service Advisor

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.5
149 Reviews

The first year in any business is a key indicator of that person’s future in business. That said, Kiley Anderson, is off to a great start and a bright future. Customers appreciate efficiency, communication and the expeditious completion of the service they need done. Kiley checks all of those boxes and a few more besides. When the car you are driving does not have it all together a good decision is to take your car to someone who does have it all together: that person is Kiley Anderson. Great service starts with great people.

4.5

149 Reviews

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149 Reviews of Kiley Anderson

August 17, 2024

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Employee Rating

The lighting lube center told me they weren’t able to perform my work. when I asked 2 weeks before they could perform the work for me. The service center completed the work for me and within 15 minutes. More

by BlackGmcSierra21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Aug 20, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service center at Phillips Buick GMC was able to assist you promptly and even completed the work for free. We appreciate your trust in us and are glad we could exceed your expectations. Please visit us again for any future needs! Sincerely, the Team at Phillips Buick GMC

August 13, 2024

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They are very helpful and keep the customer informed on the progress being made with the behicle More

by jladd65
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Blake Kelly

Aug 14, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Phillips Buick GMC helpful and that we kept you informed about the progress of your vehicle. Your satisfaction is our top priority, and we appreciate your support. We look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

August 11, 2024

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They were unable to find where my car was leaking so it has NOT been repaired. Hoping I don’t have another leak More

by Weetgerm
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Recommend Dealer
No
Aug 13, 2024

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your concern regarding the leak in your vehicle, and we appreciate your feedback. It's important to us at Phillips Buick GMC that we address any issues thoroughly. If you continue to experience problems, please don’t hesitate to reach out to us so we can work towards a solution. Your satisfaction is our priority. Sincerely, the Team at Phillips Buick GMC

August 11, 2024

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My experience was very personal. I enjoyed working with your sales force to get financing in line with my budget guidelines. I enjoy driving the XT5 everyday. More

by alawyerch
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Recommend Dealer
Yes

Other Employees Tagged: Fred "Coach" Allen

Aug 12, 2024

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a personal experience with our team at Phillips Buick GMC and that you enjoyed getting your financing set up for your XT5. It's great to know you're enjoying driving it every day! We look forward to assisting you again in the future. Safe travels! Sincerely, the Team at Phillips Buick GMC

July 31, 2024

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Good quick service. The cost for the battery was a little more than I would have liked. More

by cmbcab01
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Recommend Dealer
Yes
Aug 01, 2024

Phillips Buick GMC responded

Thank you for your feedback! We appreciate your positive comments about our quick service at Phillips Buick GMC. We understand that pricing can be a concern, and we strive to offer competitive rates while maintaining high-quality service. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, the Team at Phillips Buick GMC

July 30, 2024

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Fast and friendly. .could have a better waiting room...and better coffee...The people were very nice.. More

by tcossick
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Jul 30, 2024

Phillips Buick GMC responded

Thank you for the 5-star review! We truly appreciate your feedback about our fast and friendly service. We'll definitely take your suggestions into consideration for improving our waiting room and coffee options in the future. We're glad you found our team to be very nice. We look forward to serving you again at Phillips Buick GMC! Sincerely, the Team at Phillips Buick GMC

July 30, 2024

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Best group of guys I have had work on my Acadia. I have owned 2 and they have done an outstanding job on both. More

by Thefordpatch4
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin, Zack Beserock

Jul 30, 2024

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC to service your Acadia. We appreciate your loyalty and are pleased to hear about your positive experiences with us. It's great to know that our team provided outstanding service on both occasions. We look forward to assisting you with any future vehicle needs. Sincerely, the Team at Phillips Buick GMC

July 05, 2024

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Pleasant, knowledgeable, easy format to drop off my vehicle and letting me the option for repair. More

by vrbutterfield
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Recommend Dealer
Yes

Other Employees Tagged: Zack Beserock

Jul 08, 2024

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC and for recognizing our pleasant and knowledgeable service. We appreciate your positive feedback and look forward to assisting you with any future vehicle needs. Drive safely! Sincerely, the Team at Phillips Buick GMC

June 21, 2024

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Helpful, but unable to find the problem with dash screen shutting down. Trying different dealer hopefully they find problem. More

by kritters
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin

Jun 24, 2024

Phillips Buick GMC responded

Thank you for sharing your experience in our service department, we understand your concerns and appreciate your feedback. Please reach out to us directly so we look into this further and see if we can find a solution. We are here to help resolve any issues you may have experienced. Thank you for letting us know about your experience. Sincerely, the Team at Phillips Buick GMC

June 20, 2024

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I recently experienced an issue with my windshield, which produces a noticeable noise. During my visit to your dealership, the service technician was unable to replicate the noise. When I returned to demonst More

by stonecyr
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Recommend Dealer
No
Jun 21, 2024

Phillips Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail and work towards a positive resolution. Sincerely, the Team at Phillips Buick GMC

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