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Kiley Anderson
108 Reviews
The first year in any business is a key indicator of that person’s future in business. That said, Kiley Anderson, is off to a great start and a bright future. Customers appreciate efficiency, communication and the expeditious completion of the service they need done. Kiley checks all of those boxes and a few more besides. When the car you are driving does not have it all together a good decision is to take your car to someone who does have it all together: that person is Kiley Anderson. Great service starts with great people.
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108 Reviews of Kiley Anderson
Verified Customer
July 22, 2025
We were stranded when our car broke down. Phillips Buick had a reputation for being honest and trustworthy. That made me feel better. My car was repaired and is now back on the road. Thank yo Phillips Buick had a reputation for being honest and trustworthy. That made me feel better. My car was repaired and is now back on the road. Thank you for your service. More
by Michelle
Other Employees Tagged: Jim Berlin, Zack Beserock
July 18, 2025
I stopped in to get an estimate on a simple repair. The service guy wanted to send my vehicle back into the shop and charge shop rate for the estimate. It was a simple part; I don’t know why they could The service guy wanted to send my vehicle back into the shop and charge shop rate for the estimate. It was a simple part; I don’t know why they couldn’t look up the part and determine the labor without sending it to the shop. More
by DG 1234
July 11, 2025
The entire place worked diligently to make sure my new cars repairs were taken care of by General Motors. I was absolutely thrilled when I went to pay for the repairs of my new car and it was no charge. T cars repairs were taken care of by General Motors. I was absolutely thrilled when I went to pay for the repairs of my new car and it was no charge. They didn’t have to do that, but they certainly went above and beyond. Thank you so much. More
by Debbie.fenner
Other Employees Tagged: Cat Langbehn and JD
July 05, 2025
Very prompt on fixing my car. And shuttle service was great and very friendly helpful And shuttle service was great and very friendly helpful More
by auersusanp
Other Employees Tagged: Jim Berlin, Zack Beserock
July 02, 2025
Kiley provided continuous information about the major engine work on my 2019 Regal TourX that I had done with an extended warranty I purchased from Phillips Buick. He made the transaction painless and i engine work on my 2019 Regal TourX that I had done with an extended warranty I purchased from Phillips Buick. He made the transaction painless and informational. He is an excellent representative for your Service Department. I have 9 Buicks ranging in age from 1941 to 2019. Chris Klink is another outstanding Manager in your organization and all my cars oil and filter changes are done in his Lightning Lube shop. Well Done, Phillips Buick! More
by drivebuicks
Other Employees Tagged: Jim Berlin, Zack Beserock
June 28, 2025
I wanted to share my recent experience at GMC Phillips, which was unfortunately very disappointing. The service advisor was neither courteous nor knowledgeable. I was told the wait time would be around thr which was unfortunately very disappointing. The service advisor was neither courteous nor knowledgeable. I was told the wait time would be around three hours, but I received no updates or communication—even as the service center was about to close. When I arrived to pick up my truck, there was no proper explanation or clear diagnosis provided. Despite being told that the master technician had worked on my vehicle, no one could tell me what was actually wrong. This lack of professionalism and transparency left me with no choice but to seek help from a local independent shop. I came to the dealership expecting expert service, but instead, I left feeling frustrated and let down. Thank you for taking the time to hear my concerns. I hope steps will be taken to improve the customer experience moving forward. Best regards, Ron Holmes More
by reno2010
June 14, 2025
My car needed the engine replaced it is not a car they sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Tha sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Thank you Kylie and others for a great team and I highly recommend your service department and Phillips Buick GMC. More
by Kimberly Lane
Other Employees Tagged: Jim Berlin, Zack Beserock , Don't know the technicians name
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