Kiley Knighten
Kiley Knighten at Corwin Ford Spokane

Kiley Knighten

QuickLane Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7
65 Reviews
4.7

65 Reviews

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65 Reviews of Kiley Knighten

May 12, 2026

Dealership Rating
Employee Rating

1, very poor. My vehicle was held for just days shy of 6 months, my vehicle was damaged, the service department manager called me a liar when I brought it to my at More

by Tschuh
Recommend Dealer
No

Other Employees Tagged: Kiley Knighten

May 12, 2026

Dealership Rating
Employee Rating

Was told things by the dealership would be covered by warranty then I had to pay to get my truck back without fixing anything. Communication was very poor I was repeatedly told they would call me back an More

by nateagee15
Recommend Dealer
No

Other Employees Tagged: Kiley Knighten

May 05, 2026

Dealership Rating
Employee Rating

We like Corwin. They have always treated us right! And we Love our new F450. More

by BRENT.SMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Corwin Ford Spokane responded

It’s wonderful to hear you’ve always felt treated right by our team. We’re thrilled you’re enjoying your Ford F-450. Thanks for sharing your positive experience. Tyler Goutermout, General Manager

May 03, 2026

Dealership Rating
Employee Rating

Service was great and communication was excellent! Kiley did a great job staying in touch with me about the progress of the truck. More

by JACK.HAMBY
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

May 03, 2026

Corwin Ford Spokane responded

Thanks for the five-star review! It’s great to hear Kiley kept you informed throughout your Ford F-150 service. Please let us know if we can assist with any future maintenance. Tyler Goutermout, General Manager

May 01, 2026

Dealership Rating
Employee Rating

Great follow up on a tough problem, just let me know when the replacement part comes in! More

by budnick.inc
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

May 04, 2026

Corwin Ford Spokane responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford Spokane! Tyler Goutermout, General Manager

April 29, 2026

Dealership Rating
Employee Rating

Good group of people with a knack for quality service. Everything was completed on time as promised. More

by JIMMYCCAHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Corwin Ford Spokane responded

Thank you for highlighting our team’s quality service and timely work. Kiley and the team are glad everything was completed as expected for your Ford. Please reach out when it’s time for your next service. Tyler Goutermout, General Manager

April 27, 2026

Dealership Rating
Employee Rating

The diagnostic revealed a recalled part was the issue, but I was still charged. Kiley talked with the manager afterwards and was able to get that fee reimbursed. Great customer service More

by budnick.inc
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

Apr 27, 2026

Corwin Ford Spokane responded

It’s great to hear that Kiley secured a reimbursement after the diagnostic uncovered the recalled part on your Ford F-150. Thank you for the five-star rating and please reach out if there is anything more we can do. Freddy Rodriguez, Service Manager

April 23, 2026

Dealership Rating
Employee Rating

Kiley almost always is the one that answers the phone, very helpful and listens to the client. Simply a great experience More

by MARKANDBRIT826
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

Apr 23, 2026

Corwin Ford Spokane responded

Thank you for highlighting Kiley’s attentiveness and helpfulness over the phone. We’re pleased to hear your Ford service experience has been consistently positive and look forward to assisting you again. Freddy Rodriguez, Service Manager

April 22, 2026

Dealership Rating
Employee Rating

Service was completed as expected and on time. My backup camera wasn't working and it was corrected in a timely fashion as well More

by Joe@kornowske.net
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

Apr 23, 2026

Corwin Ford Spokane responded

Thank you for noting that your Ford F-250 was serviced on schedule and that Kiley addressed the backup camera issue quickly. We appreciate the 5-star rating and look forward to assisting you again. Freddy Rodriguez, Service Manager

April 22, 2026

Dealership Rating
Employee Rating

Prompt and helpful over the phone. Courteous and informative in the service department. Loved the valet service! More

by GUSTYKATHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Corwin Ford Spokane responded

Thank you for highlighting our team’s prompt phone support and courteous service department. We’re glad the valet service met your expectations and appreciate your continued trust in your Ford Explorer. Freddy Rodriguez, Service Manager

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