Kiley Knighten
Kiley Knighten at Corwin Ford Spokane

Kiley Knighten

QuickLane Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Kiley Knighten

June 03, 2026

Dealership Rating
Employee Rating

Kiley is amazing! She is more than amazing! Her customer service skills are unparalleled! Fantastic More

by RICCO21
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

May 31, 2026

Dealership Rating
Employee Rating

Attentive to customer needs and look for a solid resolution to issues that surface. Prompt and efficient More

by Zulu757
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

May 31, 2026

Corwin Ford Spokane responded

It’s encouraging to know that Kiley provided attentive support and addressed your Ford F-150’s issues with such efficiency. Thank you for sharing your experience and for the five-star rating. Tyler Goutermout, General Manager

May 29, 2026

Dealership Rating
Employee Rating

Great communication and I loved the valet service I appreciated the whole team! Thank you! More

by Jstan
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

May 29, 2026

Corwin Ford Spokane responded

Thanks for highlighting our communication and valet service. Kiley and the team are glad they could provide a seamless experience for your Ford Edge. We look forward to serving you again. Tyler Goutermout, General Manager

May 28, 2026

Dealership Rating
Employee Rating

They stood behind the car and warranty they sold us and things worked out in the end! More

by ROSSNIBLOCK42
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

Jun 01, 2026

Corwin Ford Spokane responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Corwin Ford Spokane are glad to have you as a customer. Tyler Goutermout, General Manager

May 25, 2026

Dealership Rating
Employee Rating

Very easy to work with and Kiley was absolutely perfect I'll continue to come back and hopefully deal with her again More

by NAMYARB3
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

May 25, 2026

Corwin Ford Spokane responded

We’re delighted Kiley made everything so easy and we look forward to assisting you again. Thank you for sharing your experience. Tyler Goutermout, General Manager

May 20, 2026

Dealership Rating
Employee Rating

I love the valet service! For a working person it makes it so convenient! Great communication through the whole process! More

by Jstan
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

May 20, 2026

Corwin Ford Spokane responded

It’s wonderful to know our valet service made maintaining your Ford Edge more convenient for your busy schedule. We’re pleased the communication throughout the process kept you informed every step of the way. Thank you for sharing your feedback. Tyler Goutermout, General Manager

May 16, 2026

Dealership Rating
Employee Rating

Every one including Kiley and Jared were so helpful and went above and beyond They gave great customer service and took time to help me More

by MARCIETHOM
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

May 16, 2026

Corwin Ford Spokane responded

Thank you for sharing your positive experience. We’re glad Kiley and our team went the extra mile supporting your Ford Mustang Mach-E. Please let us know if you need anything else. Tyler Goutermout, General Manager

May 12, 2026

Dealership Rating
Employee Rating

1, very poor. My vehicle was held for just days shy of 6 months, my vehicle was damaged, the service department manager called me a liar when I brought it to my at More

by Tschuh
Recommend Dealer
No

Other Employees Tagged: Kiley Knighten

May 16, 2026

Corwin Ford Spokane responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Tyler Goutermout, General Manager

May 12, 2026

Dealership Rating
Employee Rating

Was told things by the dealership would be covered by warranty then I had to pay to get my truck back without fixing anything. Communication was very poor I was repeatedly told they would call me back an More

by nateagee15
Recommend Dealer
No

Other Employees Tagged: Kiley Knighten

May 16, 2026

Corwin Ford Spokane responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Tyler Goutermout, General Manager

May 05, 2026

Dealership Rating
Employee Rating

We like Corwin. They have always treated us right! And we Love our new F450. More

by BRENT.SMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Corwin Ford Spokane responded

It’s wonderful to hear you’ve always felt treated right by our team. We’re thrilled you’re enjoying your Ford F-450. Thanks for sharing your positive experience. Tyler Goutermout, General Manager

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