Responsive and got my car fixed quickly.
Happy to have my car fixed in a little over 24 hours
Happy to have my car fixed in a little over 24 hours
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by judy.gyorky
Verified Customer
Verified Customer
Other Employees Tagged:
Kim Boutell
Jan 30, 2026 -
Spitzer Jeep RAM Brook Park responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Jeep RAM Brook Park.
Pricey, but worth it.
Great service. Fast and ahead of schedule. One stop shop for all issues.
Great service. Fast and ahead of schedule. One stop shop for all issues.
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by brodieridgereid
Verified Customer
Verified Customer
Other Employees Tagged:
Kim Boutell
Jan 28, 2026 -
Spitzer Jeep RAM Brook Park responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Jeep RAM Brook Park to be a positive one. Please don't hesitate to reach out if you need anything else.
An excellent agency in terms of accuracy and punctuality,
and the staff are very respectful in their dealings.
and the staff are very respectful in their dealings.
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by Azhar alobaidi
Verified Customer
Verified Customer
Other Employees Tagged:
Kim Boutell
Jan 14, 2026 -
Spitzer Jeep RAM Brook Park responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Jan 21, 2026 -
Azhar alobaidi responded
Thank you, you are wonderful
Jan 21, 2026 -
Azhar alobaidi responded
Thank you, you are wonderful
I had a major problem that took a long time.
Engine replacement. It took about a month or so. In that time, Kim bent over backwards to make sure that I had a suitable vehicle for my use. She tri
Engine replacement. It took about a month or so. In that time, Kim bent over backwards to make sure that I had a suitable vehicle for my use. She tried to reassure me that everything would turn out right, and it did. It proved to me that beyond tire, rotations, and oil changes, your mechanics are able to do such major work and I’m thankful they did it on my car. So far, so good. It’s been about a month now with my new engine and it is very nice.
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by Okgo
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2026 -
Spitzer Jeep RAM Brook Park responded
Thanks for sharing your thoughts about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!
Kim was great and very helpful.
I appreciated her patience and knowledge of everything. The dealership was very clean and organized.
I appreciated her patience and knowledge of everything. The dealership was very clean and organized.
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by cjpc101
Verified Customer
Verified Customer
Service Price Transparency
Jan 11, 2026 -
Spitzer Jeep RAM Brook Park responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Happy New Year!
I had a great experience. My service was done quickly and every person that worked that day had a great attitude! Thanks you guys
I had a great experience. My service was done quickly and every person that worked that day had a great attitude! Thanks you guys
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by Shefixedit
Verified Customer
Verified Customer
Other Employees Tagged:
Kim Boutell
Jan 05, 2026 -
Spitzer Jeep RAM Brook Park responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Jeep RAM Brook Park.
Terrible went to pick up doors still wouldn't open with
remote new truck no loner
remote new truck no loner
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by Dave6450
Verified Customer
Verified Customer
Other Employees Tagged:
Kim Boutell
Jan 07, 2026 -
Spitzer Jeep RAM Brook Park responded
Thank you for providing this feedback, Dave, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Jan 07, 2026 -
Dave6450 responded
Everything was resolved and the vehicle is repaired
Jan 07, 2026 -
Spitzer Jeep RAM Brook Park responded
Thank you for providing this feedback, Dave, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Great dealership so easy to work with!
Very kind and a lot of smiles at the dealership
Very kind and a lot of smiles at the dealership
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by PAULDOUGLASW
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Spitzer Jeep RAM Brook Park responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I specifically mentioned 2 items.
After waiting 1.5 hours, she came back and said service needs to order a switch. I told her 5 days prior, the window switch is broken on the Passenge
After waiting 1.5 hours, she came back and said service needs to order a switch. I told her 5 days prior, the window switch is broken on the Passenger side, still I needed to wait. The other item was the radio. U-Box connect error pops-up constantly. I called her a day before to inform her, yet when I pulled out the dealership, that wasn't working. I tried to call minutes later, voicemail message. I can home and mentioned that, I needed to come back in a week. I was pumping fuel Friday and noticed my Sharkfin cover to my antenna is missing. I called Spitzer and was told it is okay to drive around with no problem. I have a Monthly Car Wash plan that I cannot use, per Spitzer. Very inconvenient to drive, constantly pushing the radio screen. Kim did inform me that the repair cost is a $100.00 deductible, but since I said something, that might be waived.
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by Tom Zak
Verified Customer
Verified Customer
Other Employees Tagged:
Kim Boutell
Dec 12, 2025 -
Spitzer Jeep RAM Brook Park responded
Thank you for this feedback, Tom. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Dec 12, 2025 -
Spitzer Jeep RAM Brook Park responded
Thank you for this feedback, Tom. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Very great customer service n greetings was excellent and
the wait time was quick and great thanks for getting my car fixed thre right way
the wait time was quick and great thanks for getting my car fixed thre right way
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by pimpin55
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2025 -
Spitzer Jeep RAM Brook Park responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Jeep RAM Brook Park!