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Kim Boutell
48 Reviews
48 Reviews
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48 Reviews of Kim Boutell
May 12, 2026
Extremely helpful I was in a bad situation. She got me in there as fast as she could. The staff was very helpful. Very patient people. They were very busy that day and I was surprised that I wa She got me in there as fast as she could. The staff was very helpful. Very patient people. They were very busy that day and I was surprised that I was able to get in and get out of there when I did More
by zamowinc
Verified CustomerOther Employees Tagged: Kim Boutell
May 07, 2026
I received excellent customer service from mechanical services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait time on my part. More
by Greg Schneider
Other Employees Tagged: Denise Baker, Sean Mangan, Ariel Albores
May 07, 2026
Had a scheduled appointment that I left work early to get to, I waited over an hour for them to check me in and was there over 4 hours and all they did was test and quick charge my battery and replaced an ex to, I waited over an hour for them to check me in and was there over 4 hours and all they did was test and quick charge my battery and replaced an exterior temp sensor that still doesn't work correctly. The whole dealership, especially the waiting area smelled of exhaust fumes, because the garage area was not vented correctly and they left cars running within the closed garage doors. Smell was horrible and my throat hurt. Won't go there for service ever again! More
by MF
May 02, 2026
The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. knowledgeable and very polite and courteous. More
by tsweeney1953
Other Employees Tagged: Denise Baker, Ian Tillman, Ariel Albores, Lisa Leclair
April 30, 2026
I would personally like to thank Kim for her efforts in keeping me a happy customer with Jeep Products, she went above and beyond to ensure the proper repairs were made prior to my vehicle going out of war keeping me a happy customer with Jeep Products, she went above and beyond to ensure the proper repairs were made prior to my vehicle going out of warranty for the specific services needed. . More
by brownbrian132
Other Employees Tagged: Frank Kelly, Sean Mangan, Laura McKinley
April 16, 2026
I had a recall notice for my Jeep. Your dealership was the closest, so I called and made an appointment . When I pulled in I was delighted to see how clean everything was. Kim helped m Your dealership was the closest, so I called and made an appointment . When I pulled in I was delighted to see how clean everything was. Kim helped me with my issue, she was very knowledgeable and professional. I waited maybe 20 minuets and Kim came and told me all was done. Great service . More
by Laroes3395
Other Employees Tagged: Kim Boutell
March 24, 2026
Very friendly, got me scheduled for service quickly because of a check engine light, also given a loaner vehicle. Kept me updated, and finished the repair in a timely manner. because of a check engine light, also given a loaner vehicle. Kept me updated, and finished the repair in a timely manner. More
by Tiberioanth
Other Employees Tagged: Kim Boutell
March 24, 2026
My appointment took much longer than anticipated for routine service and a recall. After leaving, I discovered a technical glitch made as a result of the emissions recall. I had to return to dealership routine service and a recall. After leaving, I discovered a technical glitch made as a result of the emissions recall. I had to return to dealership later in the day for another extended visit to reset my car's information cluster panel. More
by C. Walker
Other Employees Tagged: Kim Boutell
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