Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 43

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.6
2,085 Reviews
4.6

2,085 Reviews

Write a Review

2085 Reviews of Kim Hausmann

March 14, 2024

Dealership Rating
Employee Rating

Great diagnosis and repair. And this wants fifteen words so here they are fourteen fifteen. More

by buygm
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Wondell

Jun 29, 2024

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 14, 2024

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Employee Rating

They didn't fix the problem after only one week. They kept my car for a week till the part came in, less than a week, I have the same problem More

by pat.wohl
Service Price Transparency
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Service Time
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Recommend Dealer
No
Mar 15, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you're having this issue again. Please reach out to our service manager directly at 636-717-2790 so that we can come to a resolution for your concerns.

March 11, 2024

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The salesman I had who's name is Colin was very professional and knowledgeable. He made me feel ay ease. More

by musicman4926
Service Price Transparency
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Recommend Dealer
Yes
Mar 14, 2024

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 11, 2024

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I was told the truck I was coming to test drive would be ready at 10 am per my appointment when I arrive at 10 I was told it had be sold and was being picked up at 3 that day More

by big_buck_hunter66
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick was my salesman he was very helpful and I would recommend him to friends

Mar 14, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your experience did not live up to your expectations. Unless you put a deposit on the vehicle it will not be held. We do understand how frustrating that is but that is a rule at our dealership. We do hope that you found something else that suited your interests. We sincerely value your business and look forward to your next visit!

March 11, 2024

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Employee Rating

Great customer service and very professional. Quick with getting the job done. Will recommend to others More

by DELICIA_LIKE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 14, 2024

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2024

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Employee Rating

Very easygoing process! Communication was great! Service was awesome Kim was extremely helpful and awesome More

by PHILLIPCONLEY07
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

Mar 14, 2024

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

March 09, 2024

Dealership Rating
Employee Rating

I’m so appreciative of the service dept at JBC. They were so helpful. As a single mom and business owner I feel like everything is made to be so hard. JBC went above and beyond to provide exception More

by Jenikatich
Recommend Dealer
Yes

Other Employees Tagged: Wyatt, Emily,

Mar 13, 2024

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!

March 07, 2024

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Employee Rating

Everything was done in the predicted time frame. Everyone was very friendly and everything done correctly. More

by tdailey1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Rhame

Mar 13, 2024

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

March 06, 2024

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Employee Rating

they took excellent care of me and was very through about what it would cost to do my repairs. More

by jhiggins8
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 04, 2024

Dealership Rating
Employee Rating

I took my vehicle in on Jan 20, 2024 they had it for 4 days, was told there was nothing wrong with my vehicle. I had to take it back 4 days after getting it back then they had it for a month because the b More

by sl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 08, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your experience did not live up to your expectations. Our records indicate that we had your vehicle so long because parts were on back order. Our records also indicate that your service advisor kept you up to date on the status of your vehicle. We do understand your frustration, however, we do not make the parts, therefore we are at the mercy of GM. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

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