Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan | Page 11

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
138 Reviews
4.9

138 Reviews

Write a Review

138 Reviews of Kim Kelly Lujan

October 31, 2014

Dealership Rating

Happy Customer! Kim helped me get into the vehicle I wanted and made the entire process easy and hassle free. she was very efficient and made herself available to ans More

by HG2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your positive experience! It is wonderful to know that Kim and our entire staff were able to provide you with the pressure-free and outstanding service that Norm Reeves Honda is known for. Kim is truly an asset to our team and works hard to make our guests feel comfortable throughout their purchase. We hope to see you again for any of your future sales or service needs! Please feel free to call or stop by with any questions regarding your new vehicle. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 06, 2014

Dealership Rating

Honda customer for life! This is the third time my family and I have leased a new Honda, this year being the 2014 Odyssey. Kim has assisted us each time and we are always mor More

by Bdawg27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for the outstanding feedback and for your continued patronage! Our team works extremely hard to keep our customers coming back, and it’s a pleasure to hear we have succeeded with you. We’re happy to know that Kim has always provided you with honest, genuine and dedicated service during your visits. We look forward to serving you again in the future! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 01, 2014

Dealership Rating

awesome job I have purchased 2 vehicles and have recommended several friends and they have all been happy and have left with a vehicle... I would recommend kim to More

by dodgergirl76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2014

Norm Reeves Honda Superstore Cerritos responded

Customer service is incredibly important to our entire team and I am happy to hear that you saw this value in us. We truly appreciate you choosing Norm Reeves Honda, and I wanted to thank you personally for all your recommendations. Please let me know if there is ever anything else our dealership can help you with. Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 31, 2014

Dealership Rating

#1 sales representative Kim Kelly Lujan was great! She helped me get the car I wanted at a great price. She has got to be the nicest car dealer I have ever had to deal with. More

by kkelly841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing recommendation! I love hearing all the nice things you have to say about Kim, and I am glad she was able to get you just the deal you were looking for. We look forward to helping you and your family in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 23, 2014

Dealership Rating

Euphoria Just leased a new 2014 Honda Civic sedan and was the best experience I've had at a dealer. Kim Lujuan was absolutely stupendous the whole way, from th More

by Calswede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words, and congratulations on your new Civic! I am happy to hear that you are loving your new Honda so far. Kim is an excellent member of our team, and she works hard to ensure our customers are well taken of throughout their purchase. We hope you will continue to trust Kim, as well as our entire team, for anything you need in the future! In the meantime, be sure to connect with us on Facebook and Twitter for dealership updates. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 04, 2014

Dealership Rating

Excellent and Knowledgeable Service Kim Kelly Lujan was so helpful and knowledgeable about her product. She really recommended what was best for our family, and looked out for us. We rec More

by jennifferluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon!

May 02, 2014

Dealership Rating

Excellent service provide by Kim Kelly lujan First of all I wanna thank you kim for helping us to find the color we wanted for the pilot ex-l navi which is obsidian blue pearl and we are very sat More

by Mervin_2377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan

May 06, 2014

Norm Reeves Honda Superstore Cerritos responded

I am pleased to read these kind words about your experience with Kim Kelly! Thank you for taking the time to share this feedback. Our number one goal is to ensure 100 percent customer satisfaction, and it is rewarding to hear that our team provided you with outstanding customer service. If you need anything in the future, please don't hesitate to come back and see us. We hope to see you again soon! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 13, 2014

Dealership Rating

Great customer service!!! Kim Kelly Lujan is an excellent person! She was a joy to work with, she didn't try and haggle with prices and answered all the questions I had willing More

by kyramarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2014

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Kim. She is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

February 17, 2014

Dealership Rating

Kim Kelly was amazing. She worked so hard for us and I never felt nervous, stressed, or pressured like I usually do when buying cars in the past. I would HIGHLY recommend her to friends and family. Ed als More

by NicoleFriedrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Kim! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 23, 2013

Dealership Rating

This is my first experience with Norm Reeves Honda Cerritos Superstore and it was a great experience. Kim Kelly Lujan is an excellent salesperson. She is very knowledgeable, polite, friendly ... eve More

by jmurguia91767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2013

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this excellent review and rating! I am thrilled to hear that Kim and our entire team made your first visit with us so pleasant. We hope you will continue to trust us with any of your sales or service needs! Also, be sure to connect with us on Facebook and Twitter for exclusive offers and content. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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