Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
140 Reviews
4.9

140 Reviews

Write a Review

140 Reviews of Kim Kelly Lujan

May 09, 2024

Dealership Rating
Employee Rating

Thank you Kim for great service helping me to purchase my car from Honda deal. More

by feri1220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Kim is a valued member of our team! We're thrilled to hear about your positive experience at our Honda dealership. Enjoy your new car!

May 07, 2024

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Employee Rating

Outstanding customer orientation. The entire experience was a joy from beginning to end. They exceeded every expectation I had for a car-buying experience. More

by mark.finnegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that your experience exceeded your expectations. We appreciate your business and look forward to serving you again in the future!

April 20, 2024

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I have now purchased or leased 5 cars from Norm Reeves and have had only the best experiences. I continue to recommend and refer my friends and family to go see Kim Lujan- she’s the best! Christian in Fin More

by jorin.efstathiou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian (I think his last name is Jaramillo)

Apr 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued support and loyalty! We're thrilled to hear that Kim and Christian provided you with exceptional service. We appreciate your recommendations and look forward to serving you and your loved ones in the future.

April 16, 2024

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Sales Rep is friendly, helpful. and knows what she is selling. Finance person is also friendly, helpful and knows his work. A good teamwork from Sales, Finance and person getting r More

by Cherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana , Chris Delgadillo

Apr 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We pride ourselves on delivering excellent service from start to finish, and we appreciate your feedback. Drive safely!

April 05, 2024

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Employee Rating

Kim was very helpful and the processing was quick. Thank you for all your help. More

by Hxxxxk
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, Kim and our team appreciate your feedback! We're thrilled we could make your car buying experience smooth and efficient. If you have any further questions or need assistance, feel free to reach out anytime.

January 16, 2024

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Service department is great! Fast service if you make an appointment for the early morning. In by 7-730am and out by 12-2pm. Drop off your car or wait. The dealership is close to More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the lovely review and rating, MJ ! We are pleased to hear you had a great experience during your visit. Our service center is here whenever you need it!

November 21, 2023

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Employee Rating

Always a pleasure to work with Kim Kelly at Norm Reeves Honda in Cerritos. Process was fast and easy More

by iselagonzalez72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to have provided you with top-notch service.

October 31, 2023

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Employee Rating

I have not purchased a new car in a lot of years, so I was not sure what to expect when driving over 75 miles to this dealership. Kim Kelly Lujan took of her valuable time to talk to me while on vacation More

by Katherine
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Porter

Oct 31, 2023

Norm Reeves Honda Superstore Cerritos responded

It's awesome to hear you are loving your new ride. We thank you for your trust in us. Driving that far is certainly a commitment of your time and we're glad we were able to repay your commitment with an excellent experience!

October 03, 2023

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Employee Rating

Great Customer Service. Always has what I need every time I’m looking for a new car. More

by morena2981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and loyalty as a customer at Norm Reeves Hyundai. Providing great customer service and having the right car options available for you is always our priority. If you ever have any more automotive needs or questions, please feel free to reach out.

October 03, 2023

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Employee Rating

Kim Kelly is amazing! I have been dealing with Kim for years. Great Service every time! More

by Jesse Valenzuela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ

Oct 03, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued support and kind words for Kim Kelly at Norm Reeves Hyundai! We're thrilled to hear that you've had great service with Kim over the years. Your loyalty is greatly appreciated, and we're here to assist you whenever you need us.

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