Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan | Page 13

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
138 Reviews
4.9

138 Reviews

Write a Review

138 Reviews of Kim Kelly Lujan

December 13, 2012

Dealership Rating

Kim kelly was very knowledgeable and professional. She made me comfortable and patiently answered all my questions. I would send my friends and family to her. More

by Justinkiana
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim kelly

Dec 14, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

October 12, 2012

Dealership Rating

Thank you to Kim Kelly for the excellent customer service, your honesty, great deals and for being #1 salesperson. We bought 3 brand new cars within the last 5 months, that says it all!!!! If you More

by terri.alvarez.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2012

Norm Reeves Honda Superstore Cerritos responded

Terri, Thank you for this outstanding review! At Norm Reeves Honda customer service and customer satisfaction are of the utmost importance and we are thrilled Kim and the rest of the team exceeded your expectations. We look forward to working with you in the future. Also, please follow us on Facebook and Twitter to keep up with our latest news and specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 03, 2012

Dealership Rating

This is the second Honda I have purchased and I believe you have one of the greatest assets at your dealership and her name is Kim Kelly. She is the one of the main reasons why I came back to this dealers More

by mmacia91764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for the feedback! Kim will be thrilled to hear that you've spoken so highly of her. She is a valued member of the team and she, as well as the rest of us, realize the value of customer service. Enjoy your new Honda and we look forward to your next visit! Be sure to check out our Facebook and Twitter pages for exclusive offers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 29, 2012

Dealership Rating

I have 3 cars from Kim and have also sent a lot of my family and friends. I have always been extremely happy with her service and will continue buying cars from her. Thank you Kim for always taking care More

by Tammygonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim lujan

Jul 02, 2012

Norm Reeves Honda Superstore Cerritos responded

On behalf of everyone at Norm Reeves Honda, we would like to sincerely thank you for your business and loyalty. We love to provide our customers with the very best in customer service and we are happy to know you have appreciated our hard work. Kim will be excited to hear about your experience. Thank you, once again, for this five-star review. We look forward to continuing to enjoy a lasting relationship with you. Please enjoy our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

February 01, 2012

Dealership Rating

Worked with Kim Kelly for the second time and she did not disappoint. Got the car (Civic Natiural Gas) and price I wanted. She was very helpful every step of the purchase. Will definately buy a third car More

by barry2557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan

Feb 03, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review. We are pleased to hear that Kelly's hard work shined through during your visit. We look forward to seeing you for next vehicle! Be sure to check us out on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 28, 2012

Dealership Rating

Kim got us through our purchase of a Natural Gas (CNG)Civic with the efficiency and expertise of a pro. We were walked through every step of the purchase from all the paperwork to the delivery of t More

by Leutheuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly

Jan 30, 2012

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this glowing review. We take pride in our team's strong efforts to provide a knowledgeable and stress-free experience. It pleasing to hear that you've found this value in us. Be sure to check us out on Twitter and Facebook to become eligible for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

September 27, 2011

Dealership Rating

It was a great experience when we leased our car from NormReeves Honda. Kim Kelley was the Sales person, who helped us made the process smoothly and easy. She was great, very friendly and very knowledg More

by Lilibeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly

Sep 27, 2011

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new vehicle and we hope that you're enjoying it. The entire team is dedicated to presenting a unique and comfortable car purchasing experience for our customers and we're glad that you've recognized this value in us. We look forward to seeing you in the future. Follow us on Twitter and Facebook to keep up with our great deals. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

September 02, 2011

Dealership Rating

I just leased a new Honda Accord EX at Norm Reeves Honda. I had a great experience and I was really happy with the honesty and professionalism of everyone at this dealership. Kim Kelly was excellent and even More

by jvelez68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly

Sep 02, 2011

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this wonderful review on Norm Reeves Honda, we truly do appreciate it. We strive to make sure that everyone's experience at our dealership is a smooth one and that they leave happy, we are glad we achieved this with you. Happy to hear you're enjoying your new Accord and please stop by if we can ever help you with anything else. Check us out on Facebook and Twitter to become eligible for exclusive specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

June 21, 2011

Dealership Rating

I just recently leased a 2011 Honda Accord. I would recommend Norm Reeves Honda Cerritos to any car shoppers looking for a pleasant car purchase/Lease experience. I was referred to sales rep, Kim Kelly More

by Hector73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly, Greg Iverson

Jul 12, 2011

Norm Reeves Honda Superstore Cerritos responded

Dear Hector, Thank you for taking the time to write this review and mentioning our staff Kim and Greg. Be sure to thank you friend for us for recommending Kelly. I'm glad Kelly was able to make your lease transaction pleasurable and easy. I'm also glad that Greg was there to assist you with all your questions and needs. Let us know if there's anything else we can do for you. As always, we look forward to better assist you in the future. Enjoy your new Accord! Also, be sure to follow us on Facebook and Twitter to become eligible for monthly specials exclusive to our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Truly yours, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

April 09, 2011

Dealership Rating

Our salesperson was completely helpful and accommodating. Of all the experience we have in purchasing or leasing a vehicle this was the smoothest deal ever. There was never any pressure or handing off to dif More

by joeandstacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly

Apr 11, 2011

Norm Reeves Honda Superstore Cerritos responded

Thank you Joe and Stacy for taking the time to share this experience. We appreciate you working with our team in finding your new car and are glad to see you were so well taken care of. If there is anything else we can do for you, just let us know. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

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