Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan | Page 14

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
190 Reviews
5.0

190 Reviews

Write a Review

190 Reviews of Kim Kelly Lujan

March 27, 2016

Dealership Rating
Employee Rating

Very nice service and huge selection Got exactly the car I wanted with minimum fuss and hassle. Despite a very busy sales floor, everyone was pleasant, friendly and courteous. Love my n More

by Sparkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Habib , Javier Martinez

Mar 28, 2016

Norm Reeves Honda Superstore Cerritos responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing pleasant, friendly, and courteous service to every customer that comes to our dealership. We are glad to hear you loving your new Honda. Give us a call if you have any further questions and be sure to follow and like us on Facebook to find superb specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 08, 2016

Dealership Rating
Employee Rating

First Time Leaser Kim Kelly was great in explaining how leasing works, helping me picked the right car, never felt pressured, I would most certainly be retuning back ag More

by mgodinez66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this review. We are very happy to hear that Kim could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Norm Reeves Honda any time! Take care. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 19, 2016

Dealership Rating
Employee Rating

Best Experience and Lowest Price!! We finally decided to get 2016 Odyssey EX-L over the Siennas and I can't be more happier. Before coming in, I contacted many Toyota and Honda dealers More

by mrl00fer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new 2016 Odyssey EX-L! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Kim is an asset to Norm Reeves Honda and it is encouraging to hear that she impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 15, 2016

Dealership Rating
Employee Rating

Thank you Kim I highly recommend Kim. Kim was extremely helpful and polite with my purchase experience. She helped me with picking the vehicle I wanted, also helped More

by Crafts91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2016

Norm Reeves Honda Superstore Cerritos responded

Thanks for your outstanding review and congratulations on your new 2016 Honda Civic EX! I'm very happy to hear that Kim was of such great help in picking the right vehicle for you. We appreciate you trusting us with your car buying needs and we hope you enjoy your new car! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 11, 2016

Dealership Rating
Employee Rating

Excellent! I would like Norm Reeves to know how valuable Kim Lujan is to this corp. Shes very knowledgeable in this field & provided fast, professional service More

by Normag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Gonzalez

Feb 11, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for this marvelous review and congratulations on your new car! Kim is an asset indeed and we are so pleased that she was able to provide you with fast, professional, and knowledgeable service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 10, 2016

Dealership Rating
Employee Rating

AAA Los Cerritos referral!!! Kim Lujan is excellent! I was able to get exactly what I wanted and then some. She was very knowledgable and went above and beyond to satisfy my need More

by Happy Customer - Teresa "Yippy"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2016

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Kim went above and beyond your expectations and provide you with a knowledgeable and memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 28, 2016

Dealership Rating
Employee Rating

Price is Right and Service is Awesome! My wife & I are extremely satisfied with our purchase of a 2016 Accord LX. Kim helped us buy the car at a great price with no hassles. We love the ca More

by Ineng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2016

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2016 Accord LX! Thank you for taking the time to submit this amazing feedback. Kim team takes pride in his friendly and hassle free customer service and he will be ecstatic to hear that you left Norm Reeves Honda satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we’re glad to hear your loving your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 23, 2015

Dealership Rating

Ruth was an excellent sales person I was referred by my auto club to ask for Kelley when I arrived a young women assisted me Ruth I couldn't have asked for a more patient & caring indiv More

by Jadennis58@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2015

Norm Reeves Honda Superstore Cerritos responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Ruth is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 19, 2015

Dealership Rating

Best car buying experience ever. Dealt with Kim Kelley Lujan in Sales (AAA liason) and Michael Choy in Finance. They made this the best buying experience ever...no hassles, no hagglin More

by kingsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2015

Norm Reeves Honda Superstore Cerritos responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Kim and Michael provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 27, 2015

Dealership Rating

Asset to your company We are extremely happy and satisfied with your product but also the professionalism ,the knowledge,the patience ,the helpfulness of Kim Lujan, who spe More

by Oskie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simon Sigua

Oct 28, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this great review. We are very happy to hear that Kim, Javier, and Simone could be so helpful and professional during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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