Kim Porter | Page 5

We appreciate the exceptional service we receive from Lexus Carlsbad. Our service advisor, Kimberly Porter is wonderful courteous and very helpful. At this time, we also would like to mention Mr. Adam Lexus Carlsbad. Our service advisor, Kimberly Porter is wonderful courteous and very helpful. At this time, we also would like to mention Mr. Adam Peterson at the service department and he helped diagnose and fix the steering wheel shaft. All in all we are very happy and satisfied customers of Lexus Carlsbad. Thank you. More

by Sara Verified Customer Verified Customer

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Great service every time. Kim is super attentive. Although not close to my home, still feel it’s convenient. Kim is super attentive. Although not close to my home, still feel it’s convenient. More

by Kathy Verified Customer Verified Customer

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It was a very professional and thorough service as usual! This is why I keep buying Lexus cars. This is why I keep buying Lexus cars. More

by AYSIN Verified Customer Verified Customer

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Friendly service writer, communication was excellent, early drop off for my vehicle, loaner car…all these things made for an easy and awesome experience for my warranty work on my 2019 RX350. Appreciate early drop off for my vehicle, loaner car…all these things made for an easy and awesome experience for my warranty work on my 2019 RX350. Appreciate it! More

by JOSHUA_MARKS Verified Customer Verified Customer

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Excellent customer service! I have liked everyone that has helped me over the past 8 years I have liked everyone that has helped me over the past 8 years More

by mtlanois Verified Customer Verified Customer

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It was luxury service from start to finish. The loaner car was such a blessing:) The loaner car was such a blessing:) More

by 6hursts Verified Customer Verified Customer

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Great service, really exceptional service. Glad to have a dealership that takes care of the customer. Glad to have a dealership that takes care of the customer. More

by tacoma_142 Verified Customer Verified Customer

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Dropped off at 8am. Was told it would take 60-90 minutes. Kim called within the hour to tell us it was done. Was told it would take 60-90 minutes. Kim called within the hour to tell us it was done. More

by MIKEDIMC Verified Customer Verified Customer

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Kim-was super friendly and helpful! Thank you and I’ll make sure to make an appointment with you for the next service. Thank you and I’ll make sure to make an appointment with you for the next service. More

by Saeng Verified Customer Verified Customer

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Received customer service from new service consultant not best yesterday Cold, not friendly. Stressed consultant. best yesterday Cold, not friendly. Stressed consultant. More

by N Verified Customer Verified Customer

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