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Kim Rafferty
69 Reviews
Hi, my name is Kim Rafferty and I have been working in the service field for 30 years. I have studied Diesel Mechanics as a vocational in high school and received journeyman certificate with 3000 hours completed, and have been working for car dealerships in the service field my entire career. Haasz Auto Family has been a great place to work and I have now been here since September 1st, 2014. I am so glad I decided work for Haasz Auto family and the Chrysler brand, also want you to know that I will make sure you have a great experience and get a fair deal with your repairs. Having already Master Certification through Chrysler, I have also been awarded multiple awards from Ford Motor Co. including Blue Oval Master certified.. When I am not working I enjoy spending time outdoors and performing martial arts. I have achieved a silver medal, a bronze medal for XMA and was awarded a 3rd degree black belt. And also support my Husband in his racing endeavors.
Read moreDealership Experience
11 yrs, 8 mos
Industry Experience
41 yrs, 3 mos
Specialties & Trainings
DIESEL MECHANICS JOURNEYMAN CERTIFICATE
MASTER CERTIFIED WITH CHRYSLER
69 Reviews of Kim Rafferty
June 19, 2017
100% satisfied Since purchasing my 2017 Dodge Journey from the fine people of Haasz Automall, I've been completely pleased, happy and satisfied with the service that Since purchasing my 2017 Dodge Journey from the fine people of Haasz Automall, I've been completely pleased, happy and satisfied with the service that I've received. The sales people, the financing people, service technicians & even the people cleaning the floors and taking out the trash have all been so courteous, kind and just all around pleasant to my family and I that I would recommend the Haasz team to ANYONE. More
by Jackie
June 18, 2017
Faith H EXTREMELY SATISFIED Bought my car from there, experienced some mechanical issues. The Service Dept was FANTASTIC a Tech by the name of Kim was so understanding, kind and Bought my car from there, experienced some mechanical issues. The Service Dept was FANTASTIC a Tech by the name of Kim was so understanding, kind and very PROFESSIONAL. My car was fixed almost the same day and runs AWESOME...LOVE THIS DEALERSHIP More
by Faith904
June 17, 2017
Kim is the best!!!! From the initial call to the dealership, to the nice folks in the service center, this place is top notch!!!! Kim always takes care of us, we have thr From the initial call to the dealership, to the nice folks in the service center, this place is top notch!!!! Kim always takes care of us, we have three Chrysler products and she always keeps them up to par, she always informs us of any updates needed and keeps us up to date on our service. This place rocks!!! More
by Jackpot Bob
Other Employees Tagged: McKenna Rafferty
June 17, 2017
Kim is my fav! Kim went above and beyond to find and resolve issue with my daughter car. Treated her issue like it was her own daughter's car Thanks Kim your the be Kim went above and beyond to find and resolve issue with my daughter car. Treated her issue like it was her own daughter's car Thanks Kim your the best. See you soon for my oil change ;) More
by CRich
June 14, 2017
Haasz Service Kim and Tom were both extremely friendly and helpful. Got my vehicle right in and it was done in no time. So happy to see Bill Plumley back too! Kim and Tom were both extremely friendly and helpful. Got my vehicle right in and it was done in no time. So happy to see Bill Plumley back too! More
by hmayle
Other Employees Tagged: Billy Gump, Tom Lawson Jr., Bill Plumley
June 09, 2017
Good times at Haasz We have had our vehicles serviced at Haasz many times. The employees are courteous, knowledgeable and efficient. The estimates are always fairly clo We have had our vehicles serviced at Haasz many times. The employees are courteous, knowledgeable and efficient. The estimates are always fairly close to the final cost. I am offered explanations of what they did and why they did it. They are willing to do extras-come and get the vehicle and return it. It has always been an excellent experience. More
by judith lawsoon
Other Employees Tagged: Tom Lawson Jr.
June 08, 2017
Stellar service! I took my Jeep Renegade into Haasz Automall for routine service work. Kim Rafferty was my service writer. She immediately made me feel at ease - becau I took my Jeep Renegade into Haasz Automall for routine service work. Kim Rafferty was my service writer. She immediately made me feel at ease - because we all know how much of a process it is taking your car in for any type of service. Kim was fast, friendly, professional, and personable. I definitely will come back to Haasz for all service work because of my pleasant experience with Kim!! More
by Jeepgirl16
June 05, 2017
Service Center review: I have been treated like Family here at the Haasz Auto Mall Service Center in Ravenna . Kim Rafferty is the service writer I always Speak too. She alw I have been treated like Family here at the Haasz Auto Mall Service Center in Ravenna . Kim Rafferty is the service writer I always Speak too. She always tells me what is wrong, give me prices BEFORE doing the work and lets me know what else needs to be done and prices that may very over the time I decide to have the work done. More
by gezepez
June 01, 2017
Great Service I had my vehicle serviced today at Haasz Auto mall and the reason I go there is because Kim Rafferty has been my personal service advisor for over 20 I had my vehicle serviced today at Haasz Auto mall and the reason I go there is because Kim Rafferty has been my personal service advisor for over 20 years. So wherever she goes, I buy that brand. She is thorough in everything she does, and makes sure that I am completely satisfied before I leave. There have been times that the work didn't meet her standards, and she made it right immediately. She greets people with a big smile and makes you feel welcome. One of the best things is that she will let me know when certain things are due or could be beginning to show wear, but never pressures or upsells the service. More
by bob
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