Kim Rafferty
Kim Rafferty at Haasz Automall

Kim Rafferty | Page 5

Service Advisor

Haasz Automall

4886 Ohio 59
Ravenna, OH 44266

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69 Reviews

Hi, my name is Kim Rafferty and I have been working in the service field for 30 years. I have studied Diesel Mechanics as a vocational in high school and received journeyman certificate with 3000 hours completed, and have been working for car dealerships in the service field my entire career. Haasz Auto Family has been a great place to work and I have now been here since September 1st, 2014. I am so glad I decided work for Haasz Auto family and the Chrysler brand, also want you to know that I will make sure you have a great experience and get a fair deal with your repairs. Having already Master Certification through Chrysler, I have also been awarded multiple awards from Ford Motor Co. including Blue Oval Master certified.. When I am not working I enjoy spending time outdoors and performing martial arts. I have achieved a silver medal, a bronze medal for XMA and was awarded a 3rd degree black belt. And also support my Husband in his racing endeavors.

Dealership Experience

11 yrs, 8 mos

Industry Experience

41 yrs, 3 mos

Specialties & Trainings

DIESEL MECHANICS JOURNEYMAN CERTIFICATE

MASTER CERTIFIED WITH CHRYSLER

not yet
rated

69 Reviews

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69 Reviews of Kim Rafferty

April 25, 2018

Dealership Rating
Employee Rating

Radio replacement. Headlight cover replacement. Mike and Kim are very professional, caring and knowledgeable. Tyler makes sure everything is handled correctly in a timely fashion. If necessary a ren More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline , Mike Purk, John Reed

Apr 26, 2018

Haasz Automall responded

Hi Sue, thank you for leaving us a nice review. We are happy to learn Mike, Kim, and Tyson provided you knowledgeable and exceptional service. We are glad to hear you had a positive experience with us! We hope to have the opportunity to work with you again in the future.

February 08, 2018

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Employee Rating

Service and Test Drive Currently owning 6 vehicles and the last 3 purchased from Haasz, I have become very familiar with their Service and Sales departments. Most of the vis More

by Brian Gorby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Scott, Brennan Scott , Christine Cosma, Justin Gallina, Adam Gordon, Andy Huzvar, William Jones, Mike Purk, Kyra Sours

Feb 09, 2018

Haasz Automall responded

Hi Brian, Thank you for leaving us a wonderful five-star review. We are thrilled to hear our Service Department has gone above and beyond in helping you with your vehicle needs. Justin, Mike, and Kim always provide the best customer care when it comes to our guests. Christy was really one of our best, and we really appreciate her for what she has done for us. Kyra is amazing at listening to our guests and helping them find the perfect vehicle they need. Adam, Andy, and Mary are some of our other best, and we are truly grateful they provided you with exceptional service. Willie is a true rock star when it comes to servicing vehicles all around! We really appreciate your loyalty and business, Brian. Let us know if you have any questions. We look forward to serving you in the future!

December 06, 2017

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Employee Rating

Customer I have been a customer for about 5 years dealing with Andy one of the Manager and he has gone beyond and above to help my friends and family with ever More

by Mike Pinkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Jeff Bender , Andy Huzvar

Dec 06, 2017

Haasz Automall responded

Hi Mike, You are very welcome and thank you for sharing your outstanding experience with Andy and the team! If you need anything else, please let us know.

October 24, 2017

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Employee Rating

New truck purchase I would like to thank you all for our new truck purchase, especially Julie! I would highly recommend her for a salesperson! Thank you again! More

by Chuck3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Ruffier, Julie Simonetti , Andy Huzvar, Mike Purk

Oct 25, 2017

Haasz Automall responded

Thank you for choosing Haasz Automall for your recent vehicle purchase! Welcome to the Haasz Automall family. Please do not hesitate to contact Julie or any of the team if you need assistance in the future. We look forward to seeing you when you stop by for your routine maintenance!

July 17, 2017

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Employee Rating

The problem was quickly identified and fixed I purchased my Jeep there and have had all of the service work done there. I could not wish for better service. They take good care of me and my Jee More

by bigjeep
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bender , Bill Plumley

Jul 21, 2017

Haasz Automall responded

Hello bigjeep. Thank You for sharing your kind words with us. We value your business, both in sales and service. It has been a pleasure. We are looking forward to your next visit!

July 08, 2017

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Employee Rating

Excellent Kim and service takes really good care of your service she does the best she can to make sure you're happy very pleased with her More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2017

Haasz Automall responded

Hi Wilson. Thank You for sharing your kind words with us. We are so happy to hear that you were pleased with our service. We look forward to working for you again in the future. Thanks for choosing the Haasz Service Department!

July 02, 2017

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Employee Rating

service dept I have always been very happy with the service department. From the time of purchase to the service dept. I have been treated like family. Kim Raffert More

by tish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lawson Jr., McKenna Rafferty

Jul 03, 2017

Haasz Automall responded

Hello tish. Thank You for taking the time to leave your kind words for our Service Department. Here at Haasz, we strive to always treat our guests as if they are a part of the family. Anything we can do to make your experience pleasant, we will strive to do! Thanks for choosing Haasz Service for your vehicle needs. We're always here for you!

July 02, 2017

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Employee Rating

First service I was scheduled for my first oil change today which was free, my appointment was scheduled for 1030 and I arrived at 930, let's just say I was in and More

by Pcdker0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2017

Haasz Automall responded

Hey Pcdker0421! Thank You so much for taking the time to share your awesome, fast experience with our service department! Here at Haasz, we strive to work as quickly as possible, while remaining efficient. If there is anything more we can help with, please don't hesitate to ask! We are here for you. Thanks for choosing Haasz Service Department!

June 30, 2017

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Employee Rating

Very friendly staff! I had a great experience at Haasz! The employees were very friendly and completely willing to help with whatever I needed. So happy to have working ai More

by Travis Kirtley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Plumley

Jul 03, 2017

Haasz Automall responded

Hello Travis Kirtley. Thank You so much for sharing your great experience with us! Here at Haasz, we strive to always be friendly and take pride in providing excellent customer service to you. We look forward to working for you again. Enjoy the A/C!

June 26, 2017

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Employee Rating

JEEP GIRL HAVE BEEN COMING TO THIS DEALERSHIP SINCE THEY OPENED IN RAVENNA, OH..THEY HAVE ALWAYS BEEN FAIR AND TAKEN GREAT CARE OF ME. WOULD RECOMMEND TO ANYONE More

by 13lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Ruffier , Greg Baxter, Tom Lawson Jr., Bill Plumley, Mike Purk, Sommer Shaw

Jun 26, 2017

Haasz Automall responded

Hello! Thank You so much for this fantastic review! We at Haasz enjoy having you as a return customer. Whether your visit is for sales or service, it is always great to see you! Thank You for believing in us enough to return again and again. We look forward to seeing you again!

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