Kim Rafferty
Kim Rafferty at Haasz Automall
Refer Me

Kim Rafferty | Page 5

Service Advisor

Haasz Automall

4886 Ohio 59
Ravenna, OH 44266

Contact Me
5.0
66 Reviews

Hi, my name is Kim Rafferty and I have been working in the service field for 30 years. I have studied Diesel Mechanics as a vocational in high school and received journeyman certificate with 3000 hours completed, and have been working for car dealerships in the service field my entire career. Haasz Auto Family has been a great place to work and I have now been here since September 1st, 2014. I am so glad I decided work for Haasz Auto family and the Chrysler brand, also want you to know that I will make sure you have a great experience and get a fair deal with your repairs. Having already Master Certification through Chrysler, I have also been awarded multiple awards from Ford Motor Co. including Blue Oval Master certified.. When I am not working I enjoy spending time outdoors and performing martial arts. I have achieved a silver medal, a bronze medal for XMA and was awarded a 3rd degree black belt. And also support my Husband in his racing endeavors.

Dealership Experience

9 yrs, 10 mos

Industry Experience

39 yrs, 5 mos

Specialties & Trainings

DIESEL MECHANICS JOURNEYMAN CERTIFICATE

MASTER CERTIFIED WITH CHRYSLER

5.0

66 Reviews

Write a Review

66 Reviews of Kim Rafferty

October 24, 2017

Dealership Rating
Employee Rating

New truck purchase I would like to thank you all for our new truck purchase, especially Julie! I would highly recommend her for a salesperson! Thank you again! More

by Chuck3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Ruffier, Julie Simonetti , Andy Huzvar, Mike Purk

Oct 25, 2017

Haasz Automall responded

Thank you for choosing Haasz Automall for your recent vehicle purchase! Welcome to the Haasz Automall family. Please do not hesitate to contact Julie or any of the team if you need assistance in the future. We look forward to seeing you when you stop by for your routine maintenance!

July 17, 2017

Dealership Rating
Employee Rating

The problem was quickly identified and fixed I purchased my Jeep there and have had all of the service work done there. I could not wish for better service. They take good care of me and my Jee More

by bigjeep
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bender , Bill Plumley

Jul 21, 2017

Haasz Automall responded

Hello bigjeep. Thank You for sharing your kind words with us. We value your business, both in sales and service. It has been a pleasure. We are looking forward to your next visit!

July 08, 2017

Dealership Rating
Employee Rating

Excellent Kim and service takes really good care of your service she does the best she can to make sure you're happy very pleased with her More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2017

Haasz Automall responded

Hi Wilson. Thank You for sharing your kind words with us. We are so happy to hear that you were pleased with our service. We look forward to working for you again in the future. Thanks for choosing the Haasz Service Department!

July 02, 2017

Dealership Rating
Employee Rating

service dept I have always been very happy with the service department. From the time of purchase to the service dept. I have been treated like family. Kim Raffert More

by tish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lawson Jr., McKenna Rafferty

Jul 03, 2017

Haasz Automall responded

Hello tish. Thank You for taking the time to leave your kind words for our Service Department. Here at Haasz, we strive to always treat our guests as if they are a part of the family. Anything we can do to make your experience pleasant, we will strive to do! Thanks for choosing Haasz Service for your vehicle needs. We're always here for you!

July 02, 2017

Dealership Rating
Employee Rating

First service I was scheduled for my first oil change today which was free, my appointment was scheduled for 1030 and I arrived at 930, let's just say I was in and More

by Pcdker0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2017

Haasz Automall responded

Hey Pcdker0421! Thank You so much for taking the time to share your awesome, fast experience with our service department! Here at Haasz, we strive to work as quickly as possible, while remaining efficient. If there is anything more we can help with, please don't hesitate to ask! We are here for you. Thanks for choosing Haasz Service Department!

June 30, 2017

Dealership Rating
Employee Rating

Very friendly staff! I had a great experience at Haasz! The employees were very friendly and completely willing to help with whatever I needed. So happy to have working ai More

by Travis Kirtley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Plumley

Jul 03, 2017

Haasz Automall responded

Hello Travis Kirtley. Thank You so much for sharing your great experience with us! Here at Haasz, we strive to always be friendly and take pride in providing excellent customer service to you. We look forward to working for you again. Enjoy the A/C!

June 26, 2017

Dealership Rating
Employee Rating

JEEP GIRL HAVE BEEN COMING TO THIS DEALERSHIP SINCE THEY OPENED IN RAVENNA, OH..THEY HAVE ALWAYS BEEN FAIR AND TAKEN GREAT CARE OF ME. WOULD RECOMMEND TO ANYONE More

by 13lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Ruffier , Greg Baxter, Tom Lawson Jr., Bill Plumley, Mike Purk, Sommer Shaw

Jun 26, 2017

Haasz Automall responded

Hello! Thank You so much for this fantastic review! We at Haasz enjoy having you as a return customer. Whether your visit is for sales or service, it is always great to see you! Thank You for believing in us enough to return again and again. We look forward to seeing you again!

June 19, 2017

Dealership Rating
Employee Rating

100% satisfied Since purchasing my 2017 Dodge Journey from the fine people of Haasz Automall, I've been completely pleased, happy and satisfied with the service that More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2017

Haasz Automall responded

Hey Jackie! Thank You for sharing your amazing experience with us! We are always happy to hear from our satisfied customers. Your recommendations go a long way, and we are so grateful for them. Happy to have you as a part of the Haasz family!

June 18, 2017

Dealership Rating
Employee Rating

Faith H EXTREMELY SATISFIED Bought my car from there, experienced some mechanical issues. The Service Dept was FANTASTIC a Tech by the name of Kim was so understanding, kind and More

by Faith904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2017

Haasz Automall responded

Hi Faith904. Thank You for sharing your recent experience with us! We are pleased to hear that you found our service department to be professional and awesome. We strive to always be on top of our game for our customers. Let us know if we can help with anything else!

June 17, 2017

Dealership Rating
Employee Rating

Kim is the best!!!! From the initial call to the dealership, to the nice folks in the service center, this place is top notch!!!! Kim always takes care of us, we have thr More

by Jackpot Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: McKenna Rafferty

Jun 26, 2017

Haasz Automall responded

Hello Jackpot Bob. Thank You for sharing this amazing 5 star review with us! We at Haasz strive to always show care towards our guests. It is our priority to keep you in the loop every step of the process, keeping you informed on everything. We think you rock too! Let us know if there is anything more we can help you with in the future.

...
5

Dealership Inventory (320 Vehicles)

used 2013 Chevrolet Equinox car, priced at $10,300
2013 Chevrolet Equinox
used
Gray exterior
6-Speed Automatic with Overdrive
FWD
used 2015 Jeep Renegade car, priced at $9,900
2015 Jeep Renegade
used
Black exterior
9-Speed 948TE Automatic
4WD
used 2018 Jeep Wrangler car, priced at $25,500
2018 Jeep Wrangler
used
Black exterior
8-Speed Automatic
4WD
used 2018 Ford Mustang car, priced at $34,900
2018 Ford Mustang
used
White exterior
10-Speed Automatic
RWD
used 2018 Chevrolet Volt car, priced at $18,200
2018 Chevrolet Volt
used
Red exterior
1-Speed Automatic
FWD
used 2018 Ram 2500 car, priced at $38,900
2018 Ram 2500
used
Gray exterior
6-Speed Automatic
4WD