"I had a very good experience at Columbiana Ford!..."
- matthewsherrill2002 Verified Customer
I had a very good experience at Columbiana Ford! Elizabeth In financing got me approved on the truck I wanted. And Kimberly in sales was a amazing salesman she was very nice and respectful. I would highly recommend this dealership to anyone looking for new or used vehicles!!!
"I liked working with Kimberly (our sales person), She was..."
- jackie19653 Verified Customer
I liked working with Kimberly (our sales person), She was personable and friendly.I cannot say that I enjoyed the loan process. Columbianna Ford is incredibly slow when it comes to car loans. My son was trying to get a loan. First we were told that my son could get a loan on his own. Then we were told that I would have to co-sign for him. We were there close to 4 hours. This was way too long to get a loan. Everybody is friendly. We were treated well but they need to get another person so there are 2 people doing loans or they need a faster computer program.I would buy another car at this place, but, I would start a lot earlier in the day.
Thank you for taking the time to review us. We apologize about the length of time it took with our finance department. We are usually much much quicker! We know your time is valuable and I will personally look into why your experience took so long. We are always looking to improve, so thank you for bringing this to our attention. We appreciate your business!
January 16, 2021
"It was a good buying experience, a very straightforward..."
- michaelbowman1975 Verified Customer
It was a good buying experience, a very straightforward easy deal with honest people. I usually hate buying a car, this time was different. Thanks
That’s what we like to hear! Thank you for the wonderful review. We’re thrilled to hear about your experience. Thank you for your business and for taking the time to write such a kind review. We appreciate it!
November 27, 2020
"Kimberly was extremely nice and helpful. She made some of..."
Kimberly was extremely nice and helpful. She made some of the sitting around waiting on others to do what they need to do, enjoyable. I would refer others to her.
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