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Kip Grob
Kip Grob at King City Chrysler Center
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Kip Grob | Page 2

General Manager

King City Chrysler Center

1603 Broadway St
Mt Vernon, IL 62864

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4.7
56 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

31 yrs

4.7

56 Reviews

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56 Reviews of Kip Grob

October 28, 2023

Dealership Rating
Employee Rating

Most pleasant experience at a car dealership ever! Everyone went to great lengths to make sure we understood everything needed and even answered questions after we left. More

by CMSKIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trent Senior , Terri

Helpful
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Oct 30, 2023

King City Chrysler Center responded

Thank you so much for choosing King City Chrysler Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Kip Grob General Manager

September 28, 2023

Dealership Rating
Employee Rating

Terri and Kip were both amazing to work with. Very well organized making the process seamless! More

by NICOLERAYEMORRISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terri Krutsinger

Helpful
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Sep 29, 2023

King City Chrysler Center responded

Thank you so much for choosing King City Chrysler Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Kip Grob General Manager

July 19, 2023

Dealership Rating
Employee Rating

They never get the job done and they are very rude. . they always promise me a loner it when I get they they have all time excuses and I’m never satisfied. More

by mnhousley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Schmidt, Karl Wilson, Trent Senior, Kevin Oliver, Craig Byars, jerry tucker

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June 24, 2023

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Employee Rating

I have bought the last several vehicles from Trent and will continue to come back. Great service everytime!! More

by AHUTSON81
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Trent Senior , Terry Weatherspoon

Helpful
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Jun 26, 2023

King City Chrysler Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kip Grob General Manager

March 17, 2023

Dealership Rating
Employee Rating

Everyone was very friendly. Karl was knowledgeable about the product and took time to explain it. More

by SSMITH0940
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karl Wilson

Helpful
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Mar 19, 2023

King City Chrysler Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Karl and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kip Grob General Manager

March 03, 2023

Dealership Rating
Employee Rating

The King City Chrysler service department was friendly and efficient from start to finish. Well Done. More

by caroltannahill76
Recommend Dealer
Yes

Other Employees Tagged: Kevin Oliver

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Mar 03, 2023

King City Chrysler Center responded

Carol, Thank you for your very kind review. Kip and Kevin strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at King City Chrysler Center. Greg Krahn Service Manager

February 01, 2023

Dealership Rating
Employee Rating

They helped us most by making sure my wife had a loner car to be able to get back and forth to school as a teacher. More

by rayson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schmidt, Karl Wilson, Trent Senior, Kevin Oliver, Craig Byars, jerry tucker

Helpful
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Feb 02, 2023

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

July 05, 2022

Dealership Rating
Employee Rating

Everything was great. Kip took care of all my problems lickity split. I would highly recommennd More

by WHOLESALEMARKETINGHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trent Senior, Kevin Oliver

Helpful
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Jul 05, 2022

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

June 29, 2022

Dealership Rating
Employee Rating

The process of getting my jeep ordered and delivered was outstanding. This is my 5th jeep from KCCC and i have been pleased each time. More

by tonywielt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jun 30, 2022

King City Chrysler Center responded

Here at King City Chrysler Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kip Grob General Manager

June 04, 2022

Dealership Rating
Employee Rating

We have been very satisfied with our car and how we have been taken care of .Our sales man went out of his way to help us, and make sure we were happy. More

by brucetyner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Jun 07, 2022

King City Chrysler Center responded

Thank you, Bruce! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Kip Grob General Manager

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