Kip Malmstadt

I appreciate the sales staff but am completely disappointed in the service department. I feel offended by the amount of times of deception. Amanda was the first person involved in this issue. It i disappointed in the service department. I feel offended by the amount of times of deception. Amanda was the first person involved in this issue. It is not totally her fault but she was person that did or was told to not mention the replacement part is different and will not function or match the same. My issue is currently still in progress. The service department has wastes hours of my time by my returning to the dealership, bring in for scheduled appointments, sitting and waiting for the service repair and it doesn't get fixed. Every time they assure me it is taken care of. This is the 3rd car I have purchased at this dealership. I had great experiences working with the sales staff. Leo and Kip have assisted me and my family all 3 times. They understood and found the right cars to meet needs. Can say enough about them. In past surveys I have given the dealership the highest rankings. I don't want to rank the whole dealership on the level of dislike I have for the service department. I want to make it clear the sales part of dealership warrants 10 stars if it that was possible and I would give the service part no stars!! More

by FRANK.RUMORO Verified Customer Verified Customer

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They went over and beyond to get the vehicle I wanted which was not in stock which was not in stock More

by CHRISTIE_CLAYBORNE Verified Customer Verified Customer

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had a great experience. ..had been working with Kip for about 2 weeks, and made the whole experience a good time....Nick in Finance made that part of the transaction painless ..had been working with Kip for about 2 weeks, and made the whole experience a good time....Nick in Finance made that part of the transaction painless, explaining every step of the way....My last car was 18 years old, and Kip was GREAT explaining all the bells and whistles that go with a new 2025 Nissan Kicks......and I love the color.... More

by larryzal Verified Customer Verified Customer

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Kip and Ericka were great. Acknowledge and address any question or concerns in a swiftly matter. Kip went over and beyond to get the vehicle we were looking for. Ericka in fina Acknowledge and address any question or concerns in a swiftly matter. Kip went over and beyond to get the vehicle we were looking for. Ericka in financing worked swiftly with paperwork and explaining thing. More

by MAE_WILLIAMSJESSICA Verified Customer Verified Customer

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Back again for another Nissan. I had an amazing experience at Gordie Boucher Nissan. Everything went perfectly, with a great selection of cars, suv's & trucks. Very nice dealersh I had an amazing experience at Gordie Boucher Nissan. Everything went perfectly, with a great selection of cars, suv's & trucks. Very nice dealership, clean, updated. Staff is very polite and attentive, especially sales person Kip, Prentiss Farsee Jr. does an awesome job in finance. Manager Mike Hanson makes sure your entire car buying experience is spot on. Meeting all our expectations. Returned to Gordie Boucher Nissan, purchased the Platium Nissan Murano. More

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The staff are always welcoming and the snacks available while you wait is always a positive. They are always clear on what is wrong with the car. while you wait is always a positive. They are always clear on what is wrong with the car. More

by SARAHHOPKINS12 Verified Customer Verified Customer

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Very professional, I enjoyed how welcoming and patient they were with my little girls. I appreciate how I was treated as if I was at my home they were with my little girls. I appreciate how I was treated as if I was at my home More

by CHRISTOPHERCOLONLOPEZ Verified Customer Verified Customer

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This is the second car we've purchased from this dealership. Our salesman Kip and his team are very knowledgeable, professional and great to work with. dealership. Our salesman Kip and his team are very knowledgeable, professional and great to work with. More

by VGHILL30 Verified Customer Verified Customer

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This is my 4th vehicle from this dealership. They have a great selection and can always work a deal out. They have a great selection and can always work a deal out. More

by LOGAN.KAPLON Verified Customer Verified Customer

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I feel like I got a fair deal and was able to research all the information online.. all the information online.. More

by TAMMYKRUG Verified Customer Verified Customer

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