Kiril Velkov | Page 5

Jorge Calvillo could not have been more efficient. It was as though we were the only people there, as he was so attentive. We had driven 305 miles to purchase. Our initial contact, by phone, was Kiril. Since as though we were the only people there, as he was so attentive. We had driven 305 miles to purchase. Our initial contact, by phone, was Kiril. Since it was his day off, Jorge stepped up and gave us a 'grand' experience. Love our Pontiac Solstice!!! Alyce More

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Kiril is great! Made the buying process quick, easy and painless. He went above and beyond on everything. I barely had any credit and made it possible to walk out with a brand new 2021 Subaru WRX STI. I hi painless. He went above and beyond on everything. I barely had any credit and made it possible to walk out with a brand new 2021 Subaru WRX STI. I highly recommend Kiril, look no further! More

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10 years ago I bought my 1st Subaru from here. Now I got my 2nd one. I have to drive 1 hour, but I prefer them versus the local dealer. my 2nd one. I have to drive 1 hour, but I prefer them versus the local dealer. More

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Loved my experience at Grand Subaru! Staff is super friendly. Kiril Velkov was helping me to buy a new car. He is very thorough and knowledgeable. I recommended anyone to buy a car at Grand Subaru. And friendly. Kiril Velkov was helping me to buy a new car. He is very thorough and knowledgeable. I recommended anyone to buy a car at Grand Subaru. And ask for Kiril, he is the best! More

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Kiril was awesome. He kept us informed and was patient with us during the purchase process. He explained everything thoroughly. He was very genuine and did not create any pressure at all. As for the deal with us during the purchase process. He explained everything thoroughly. He was very genuine and did not create any pressure at all. As for the dealership, they were great as well. This was a used car purchase. I have great confidence that the car was checked over thoroughly and fixes made where needed. For example, AFTER we decided to purchase the car, the dealer realized that the tires were getting worn, and they were replaced BEFORE we picked it up - at NO ADDITIONAL COST! I really cannot imagine that this would happen everywhere, so kudos to the dealership! More

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Kiril V. was great to work with! He was straightforward, honest and open about the car that I purchased and was extremely helpful and professional! honest and open about the car that I purchased and was extremely helpful and professional! More

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Excellent service! Vilil was very helpful and understanding of our being late for our appointment due to an accident on our way to meet with him. (Not our fault-rearended) So far we really enjoy understanding of our being late for our appointment due to an accident on our way to meet with him. (Not our fault-rearended) So far we really enjoy our car and are glad it was still on the lot. We would buy from them again! More

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I had a hassle-free, straight-forward experience working with Kiril! Before I even got to the dealership, he was very responsive via email. And once I went in for a test drive, he had the car ready and the with Kiril! Before I even got to the dealership, he was very responsive via email. And once I went in for a test drive, he had the car ready and the rest of the car-buying process went very smoothly. More

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I am a proud owner of my first Subie, thanks to Kiril Velkov! My fiance and I have been planning on adding another Subie to the garage (he currently owns an Impreza wagon!) and when we saw the 2021 Outba Velkov! My fiance and I have been planning on adding another Subie to the garage (he currently owns an Impreza wagon!) and when we saw the 2021 Outback Premium online, we knew we HAD to have it! We contacted Grand Subaru and was connected with Kiril, who advised the vehicle was in transit to their location and assisted with ensuring we had a deposit on the vehicle. To our surprise, the Outback arrived earlier than we anticipated! We were advised sometime in June, but it arrived to Grand Subaru before Memorial Day! We scheduled our appointment for the early evening on Friday, May 28th. Upon arrival, albeit we were later than we anticipated, we were immediately greeted by Drew, who directed us to the refreshment area while advising Kiril of our arrival. Kiril was quickly available and greeted us with a warm welcome and smile, never mentioning our late arrival. After a quick test drive, we were ready to talk details! Kiril was extremely patient with us, listening to all of our concerns and helping us with the various options available to us. Never once were we pressured during the process, which left Kiril talking to his manager and finance a few times. Kiril advised us of all the additional options available with the Outback and it was a true ala carte experience. After firming up the deal, we arrived in Finance and signed all the papers! Kiril never rushed us and took the time to sit in the vehicle and show the info-tainment center of our new Outback. He was able to explain all of the interior controls and answered all of our questions. At the end of the deal, we were there after hours, and again, never once felt like an inconvenience for keeping Kiril later than expected. We've had the Outback just over a week now and I am so proud to be a part of the Subaru family! It is a wonderful car, one that will last for many years, and the experience at Grand Subaru was the best to date. Thank you, Kiril!! Special thank you to Drew for being so kind and courteous from the start! Special mention to Chelsea in Finance for explaining all of the figures, warranties and for making a special personal connection with us! Many thank you's to Service for receiving our Remote Start and scheduling our appointment for the install, as well as many emails advising all the service options! Thank you, Grand Subaru!! More

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Grand Subaru is a great place to buy a vehicle. My experience was so stress free I was surprised. I will definitely purchase my next vehicle here. experience was so stress free I was surprised. I will definitely purchase my next vehicle here. More

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