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Kolten Ferrier
Kolten Ferrier at Wood Nissan Lee's Summit
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Kolten Ferrier

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
212 Reviews
4.9

212 Reviews

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212 Reviews of Kolten Ferrier

May 02, 2025

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Employee Rating

Service is always good. The team is very kind and resourceful, explaining services being done, making my experience uneventful 👍🏻 More

by ncdc5153
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Recommend Dealer
Yes
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May 02, 2025

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Everytime I come to this dealership for an oil change, I am met with helpful smiles and no issues as a walk in. Definitely my favorite place to go. More

by Natalie Daniel
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Recommend Dealer
Yes
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April 26, 2025

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Service department is always very helpful. They are usually able to get me scheduled for service quickly and at a convenient time. More

by christopher.bmorris
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Recommend Dealer
Yes
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Apr 29, 2025

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We're happy to hear our service team has been able to take good care of you quickly and conveniently. We appreciate you choosing Wood Nissan and look forward to seeing you again soon!

April 22, 2025

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Very professional and knowledgeable staff in service dept. Kolten Ferrier and Rob Smith were exceptional. Kolten spent a great deal of time with me explaining all the features of my newly purchas More

by Nancy Sartin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

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Apr 24, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that Kolten and Rob made such a great impression. Kolten is a rock star when it comes to walking through all the bells and whistles—glad he could help you get to know your Rogue SL inside and out! We'll be sure to pass along your compliments. If you ever have more questions or need anything down the road, you know where to find us. Enjoy every mile in your new ride!

April 20, 2025

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I always have quick and friendly service when I visit. I know I can count on getting my vehicle serviced within a few days anytime that I call. More

by klynn
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

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Apr 22, 2025

Wood Nissan Lee's Summit responded

Thanks for the awesome feedback! We're all about making things easy, quick, and welcoming every time you visit. It’s great to know you can count on us when your vehicle needs attention. We appreciate your trust and look forward to seeing you next time!

April 19, 2025

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Always have had a positive interactions with employees here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they a More

by k.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

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Apr 22, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your continued trust and kind words! We believe in transparency, no-pressure conversations, and just being straight with our customers—so it means a lot to hear that’s been your experience every time. We're always here to help however we can!

April 18, 2025

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Kolten was very attentive, and kept me informed every step of the way. Excellent customer service. More

by worldjulie
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Workmanship
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Recommend Dealer
Yes
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Apr 22, 2025

Wood Nissan Lee's Summit responded

We love hearing this—Kolten’s a rockstar when it comes to keeping our guests in the loop! Thanks for the awesome shoutout and for recognizing his top-notch customer service. We appreciate you and look forward to seeing you next time!

April 16, 2025

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Treated with the upmost respect. Very professional. Washed my car right after service. Nice touch be treated with respect More

by Jodi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

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Apr 18, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear you felt respected and well taken care of—that's exactly the experience we aim to deliver every time. And hey, nothing like a freshly washed car to top off a great visit, right? We truly appreciate you choosing us and look forward to seeing you again!

April 15, 2025

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The service department is knowledgeable and personable! ! They always go the extra mile with scheduling our maintenance since we live 40 miles away and loan us a car. The dealership we bought our Nissan M More

by keri.morrissey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

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Apr 18, 2025

Wood Nissan Lee's Summit responded

This made our day—thank you! We know how much of a leap it can be to try a new dealership, especially after a not-so-great experience elsewhere, so we're honored you gave us a shot. Our service team works hard to go the extra mile (literally and figuratively!), and we’re so glad that’s coming through. We’ll keep aiming for that 10 out of 10 every time you visit. See you next time—loaner ready and waiting!

April 15, 2025

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I have always received excellent service. Everyone is kind and they inspect my car to make sure everything is working properly. I would highly recommend Wood Nisaan to purchase your next vehi More

by srobeen9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kanyon Salyer, Nate Sousley, Serik Davidson

Report | Print
Apr 18, 2025

Wood Nissan Lee's Summit responded

We’re so grateful for your kind words and your continued trust in us! Our team takes pride in making sure both you and your vehicle are well taken care of, every time. Thanks for the recommendation—it truly means a lot. We’ll be here whenever you need us, whether it’s service or your next ride!

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