Kolten Ferrier | Page 4

Wood Nissan Lee's Summit responded

Thanks for taking the time to share your thoughts. I totally get why you’d feel that way — if we could retroactively adjust the Wood Care package for past purchases, we absolutely would. Unfortunately, the terms can’t be changed after the fact, even with the recent updates. I know that’s not the answer you were hoping for, but I really do appreciate you reaching out and sharing your perspective.

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re thrilled to hear our team made you feel welcome and that the clean, comfortable environment stood out—that’s exactly what we aim for. We appreciate you choosing us and look forward to seeing you next time!

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're lucky to have Kolten on our team—he always brings a helpful and polite attitude. It means a lot to hear you enjoy your visits with us. We'll keep the good vibes (and great service) coming every time you stop in!

Wood Nissan Lee's Summit responded

Wow—thank you! It means a lot to hear that you trust us so much with your vehicle. Our team works hard to be thorough and dependable, and feedback like this makes it all worth it. We truly appreciate your loyalty and look forward to keeping your car in top shape for many miles to come!

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear every interaction with our service team has been a great one. Quick, friendly, and helpful is exactly what we aim for, and it means a lot to know it's been appreciated. We’ll be ready (with smiles) anytime you need us again!

Wood Nissan Lee's Summit responded

Thank you for taking the time to share this! We're so glad to hear that our team consistently delivers friendly, kind, and efficient service. Keeping you informed and taken care of is always our goal. We truly appreciate your loyalty!

Wood Nissan Lee's Summit responded

We love to hear that—thank you! Kolten will definitely appreciate the shoutout. Getting your car done ahead of schedule with professional service is exactly what we aim for. We appreciate your continued trust and look forward to next time!

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re thrilled to hear you appreciated the clean environment, the respect shown to your vehicle, and that little bonus car wash. We look forward to being your go-to for service—see you next time!

Wood Nissan Lee's Summit responded

We love hearing this — thank you! Glad everything ran right on schedule, and hey, who doesn’t love a surprise car wash? Just our way of going the extra mile (while you save yours). See you at your next visit!

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're honored to have earned your trust over the years and are thrilled to hear you've consistently had a positive experience with our team. We truly appreciate your loyalty and look forward to continuing to take care of you and your vehicle for many more years to come!