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Kolton Sandefur
Kolton Sandefur at Button CDJR

Kolton Sandefur | Page 10

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
184 Reviews
4.8

184 Reviews

Write a Review

184 Reviews of Kolton Sandefur

July 16, 2025

Dealership Rating
Employee Rating

in and out of dealerships quickly very knowledgeable staff great service reasonable price for services More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker

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Jul 21, 2025

Button CDJR responded

Thank you for the great review! We're glad to hear you had a quick, smooth experience with our knowledgeable staff. Providing excellent service at a fair price is what we strive for—thanks for choosing us!

July 14, 2025

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Employee Rating

Shannon usually lets me talk with my technician (Chris Ingel) before he works on my cars. More

by apple_scruff_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Garritt Stryker , Chris Ingel

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Jul 21, 2025

Button CDJR responded

Thank you for your feedback! We’re glad to hear that Shannon and Chris make your service experience comfortable and transparent. Being able to speak directly with your technician is a great way to build trust, and we’re happy to provide that level of communication. We appreciate your continued support!

July 11, 2025

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Employee Rating

Garrett is awesome and always so helpful. He's always very upbeat, enthusiastic, and personable. More

by kbaird31
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker

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Jul 21, 2025

Button CDJR responded

Thank you for the kind words! We’re thrilled to hear that Garrett consistently provides such a positive and helpful experience. His enthusiasm and personable nature truly make a difference—we’ll be sure to pass along your appreciation!

July 11, 2025

Dealership Rating
Employee Rating

Had an oil change and they were really fast and thorough. Easy check out and pick up. More

by christyfraz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jamie Hansen, Jada Critchlow, Mari Whaley, Garritt Stryker

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Jul 21, 2025

Button CDJR responded

Thanks for the feedback! We’re happy to hear your oil change was fast and thorough, and that the check-out and pick-up went smoothly. We appreciate your business!

July 11, 2025

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Employee Rating

The service person checked my tire and after examination determined the tire irreparable. He then checked and verified i had the road hazard warranty. I received a new tire at no charge. More

by shwolf314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Button CDJR responded

Thank you for the 5-star response. We appreciate you!

July 09, 2025

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Employee Rating

We had our oil changed and they did a good job, we just dropped it off and they brought my husband home. More

by heffelmired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Button CDJR responded

Thank you for the high star review. Please let us know what we can do to earn 5-stars next time!

July 08, 2025

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Employee Rating

Kolton and Jada have very helpful. They both performed far beyond my expectations! Great job! More

by heng.you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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Jul 11, 2025

Button CDJR responded

Thank you for the 5-star review. We appreciate you!

June 29, 2025

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Employee Rating

Speculation was the main point of their communication. Very little was based on fact or actual diagnosis. They made assumptions with minimal testing and didn't even ask questions that a proper mechanic wo More

by Zpaul857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 30, 2025

Button CDJR responded

Thank you for sharing your experience. We’re sorry to hear that you felt our communication and diagnostic process didn’t meet your expectations. Providing accurate diagnoses and treating our customers with respect are very important to us, and we regret that you didn’t feel that was reflected during your visit. We take your feedback seriously and will use it to improve our processes. If you’re open to discussing this further, please feel free to reach out to us directly—we’d like the chance to better understand and address your concerns. Jody@drivechariot.com

June 28, 2025

Dealership Rating
Employee Rating

I like the way everybody make you feel like family, knowing that makes me feel. I am important to them. More

by diamondsunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker

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Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 23, 2025

Dealership Rating
Employee Rating

Service was taken care of and the problem was fixed. Service man kolton was helpful and courteous. More

by jema57
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

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