"The staff are friendly and extremely helpful. You get the..."
The staff are friendly and extremely helpful. You get the best deal in town no games no bs. They truly are there to help you.
Other Employees Tagged:
Reza Etemad 5 stars
We have bought numerous vehicles over the years and our experience at Laguna Niguel was truly awesome. From the moment we walked in until we left, the customer service provided was excellent.
"Truely Look No Further"
If you would like to experience an auto purchase with out the sell sell sell pressure, PLEASE take a moment and visit this dealership. Professional, polite, understanding and helpful, obviously a group of individuals with one thing on their minds, the best buying experience possible.
Polite, informal, and effective service. fast paperwork. Detailed explanation of all details. Courtesy follow up next day of purchase. I would recommend the dealership to anyone.
"The best experience "
It was one of the best experience for buying/leasing a car. Kosta and Mike were excellent . I definitely would recommend this dealership to my family and friends.
"Kosta and Ho Yi are Awesome!"
I came in looking at a C450 AMG 4Matic and I immediately fell in love with the vehicle. I was so glad I came in to look at the vehicle as the entire staff was exceptional beyond my expectations. I had gone to previous dealerships, but I did not feel as comfortable or at peace with making my first big purchase. However, Kosta (my representative) was so nice to me and my family. He showed me around in the vehicle, answered my questions, and gave me a great route in driving/ testing. There was no pressure from him and he was very honest and open to his role in this entire process. I would recommend Kosta to anyone looking to shop, learn, and or buy a vehicle. I then had the chance to meet Ho Yi and he was great to me and my family as well. He helped me through the entire process of finalizing pricing and was open and honest as well. I am extremely happy with my experience and over-all buying experience at MB-LN.
Other Employees Tagged:
Kosta Spektor was very knowledgeable, helpful and friendly. he is fast and takes care of his customers. Will recommend him to my friends .Will go to this dealership for my future purchases again.
"Thank you Kosta Russian"
This is the 3rd vehicle purchased from MBLN. Kosta was a pleasure to work with and very attentive (I believe a few of the other sales people on the lot over looked us, figured we were just poking around - but not Kosta) Fair, no up sales, listened to what I was looking for and delivered without the usual car buying stress. Purchased a 2018 C300 MBLN loaner car. The vehicle had a few minor blemishes and scratches, which Kosta made sure were taken care of - Again thank you for your customer service!
"How would you like to be taken for a yearlong ride?"
- Adam C
Swindlers, crooks and thieves with Pat Bolter, general manager being the worst. Custom ordered a G63 in March of 2018. Waited until January 30th of 2019 to get the car, which for almost one year was to be sold at MSRP .I got a call from my salesperson telling me the car arrived and was being unloaded from the truck, and oh GUESS WHAT, the dealership wanted me to pay $20k EXTRA!!!!
Flabbergasted, spoke with the general sales manager who thought G63s were rare enough that it would be a great opportunity to "make a little more profit" ....his words.
They didn't care that I waited a year to get the car. They didn't care that they promised over and over again to sell me the car at sticker
They sure didn't care that my wife, who this was a present for, was totally distraught .All they cared about while the car was on the flatbed truck was to try and extort $20,000 extra from me so they could "make a little more profit".
Bolter, the ringleader of this joke of a dealership, didn't even have the decency to call me back or apologize. We walked away from this deal. Don't custom order a car from these charlatans. Absolute worst dealership in the US.
"Low miles used car"
Good and friendly service. Fair and straight to the point so you can get on with your day. We looked around and the price we paid was fair, better that most dealers