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Rusty Wallace Kia Alcoa
Louisville, TN
6,341 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 13, 2024
Communication needs work.
I dropped my car off after-hours on a Monday and called first thing Tuesday morning. While I did tell them I wasn’t in a rush to have the issue diagn
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by Cali_girlvb5
Verified Customer
Verified Customer
Employees Worked With
Not sure, I think Jay
May 10, 2024
I was kept informed of what was happening and the cost.
Work was done in good time and I got picked up at my house, something I did not know was available, and my car washed multiple times. Wonderful custo
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by DAVISGIFT23
Verified Customer
Verified Customer
Employees Worked With
May 09, 2024
Forward collusion avoidance system does not work.
Returned to dealer. System still does not work.
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by cubicplastic
Verified Customer
Verified Customer
Dealership Inventory (223 Vehicles)
Amenities
- Authorized Parts Store
- Express Service
- Authorized Accessories Store
- Quick Lube
- Instant Financing
- Cable TV
- Free WiFi
- Television
- Free Drinks
- Free Coffee
- Pet Friendly
- Home Delivery
- Shuttle Service
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Free Loaner Cars
- Customer Lounge Area
- Home Test Drives
