Kris Kosinski | Page 29

I had an excellent experience at Toyota of Naperville all due to my Sales Consultant! He was attentive,informative and truly displayed excellent customer service. I am recommending Kris to all my frien all due to my Sales Consultant! He was attentive,informative and truly displayed excellent customer service. I am recommending Kris to all my friends and coworkers! The service provided was top notch! They have my vote for A in Customer service. I would never go to another dealer with the type of service I experience. Thank you Toyota of Naperville! More

Helpful 1

Report | Print

Very happy with the purchase!! Kris was very friendly and professional. We will definitely use him again in future for our family's car needs. professional. We will definitely use him again in future for our family's car needs. More

Helpful 2

Report | Print

Kris Kosinski made the process very easy. Great customer service and loved that fact that he spoke Polish made it very easy to work with. He was also very friendly and made the overall expericance great. service and loved that fact that he spoke Polish made it very easy to work with. He was also very friendly and made the overall expericance great. More

Helpful 2

Report | Print

He was awesome, friendly and very patient for our little son :) He helped us a lot, answered all our questions and called every time when something new showed up Perfect man in a good place thanks a son :) He helped us a lot, answered all our questions and called every time when something new showed up Perfect man in a good place thanks a lot More

Helpful 2

Report | Print

Kris is very good salesman, he has a big experience and knowledge about Toyota and Scion. Kris helped choice good option buy new car and monthly payment. If You need a new Toyota or Scion You have to talk knowledge about Toyota and Scion. Kris helped choice good option buy new car and monthly payment. If You need a new Toyota or Scion You have to talk only Kris. Thank You Kris! More

Helpful 2

Report | Print

Recently, my wife and I did as much homework as time allowed in order to purchase a 2013 Limited Highlander. We asked a limited amount of distinguished Chicagoland Toyota dealerships to make the ?very b allowed in order to purchase a 2013 Limited Highlander. We asked a limited amount of distinguished Chicagoland Toyota dealerships to make the ?very best proposals possible on the Highlander we wanted in order to (not only) win over our business but also begin or continue an ongoing customer / dealer relationship for the future. Naperville Toyota stepped up to the plate and countered the very best proposals I received from other dealerships. First, I was very pleased with the friendly and reasonable first proposal made by Ivon Correa followed by the equally friendly conversation and winsome negotiations of Tom Gregg, the Internet Director. The internet and phone conversations convinced my wife and I to come to Naperville Toyota ready to potentially do business. Second, the attentive Sales Manager Peter Murray assisted us when we arrived and directed us to the sales consultant Kris Kosinski. My wife and I thought Kris was a special, thoughtful person. Kris was pleasant, reasonable, VERY knowledgeable, and not phony or pushy. We were impressed that Kris encouraged us to actually ride in the vehicle of our choice before we made any final decisions and negotiations. My wife REALLY appreciated that! Kris took us to the cool test drive outdoor facility near the dealership where my wife and I got to drive the Highlander amongst a great variety of terrains. Kris wanted to ensure that we were comfortable in and with the vehicle before we were ready to purchase. Before saying yes to the new car, my wife was set on getting our meticulously kept used Toyota vehicle traded in to Naperville Toyota in order to apply the amount received towards the Limited Highlander we wanted. Through very reasonable and civil negotiations, Kris with the backing and advocacy of Tom Gregg won my wife and I over, and we received a proposal we both were pleased with! Not only that, but my wife and I look forward to getting all our subsequent customer service taken care at Naperville Toyota. Third, after Kris' help and preparation, he escorted us to meet with Gary Jaros, the Business Manager. I am telling you, I work for one of the most popular retail businesses in the U.S. that has friendly, upbeat, customer-centered employees at its core. Gary would fit right in! Who would expect this from a business manager? Gary is outgoing, upbeat, real, even humorous—yet professional at the same time. He efficiently got us through the seamless finance process that he helped make enjoyable. Gary also proactively communicated in detail with clarity what my wife and I needed to know about the available extended warranties applicable to our 2013 Limited Highlander. We saw the justification of these warranties especially in light of the unbelievable technology that the new Limited Highlanders employ! My wife and I negotiated with Gary and he reasonably and generously won us over. Fourth, Kris then escorted my wife and I to meet Push Singh, the Product Specialist to help instruct,and assist us in the technological aspects of the Highlander. Mr. Singh is the right man for the job! Push was very friendly, RESPECTFUL, patient, well-informed, and professional. He is a person you feel like you could stop by and see at the dealership on a random day and he would be willing to take time out with a smile and earnest willingness to help you out. Fifth, I appreciated the fact that Kris Kosinski did not abandon us after the sale but remained an active, helpful, and very hospitable presence throughout the evening and encouraged us (along with a follow up call!) to contact him any time in order to help us in any way. Finally, my wife and I commented how much we enjoyed the new meticulous Naperville Toyota facility including the spacious and hospitable service waiting areas with the complimentary coffees, bottled waters, and comfortable, business-friendly work stations. More

Helpful 3

Report | Print

It was a good experience working with Kris. He was very professional and helped close the deal in a timely manner. Would highly recommend him to others. professional and helped close the deal in a timely manner. Would highly recommend him to others. More

Helpful 2

Report | Print

It was the greatest dealership experience ever. Amazing employees, high standard and quality of work as well as really friendly atmosphere. Kris Kosinski was a very knowledgeable sale consultant. I can eas employees, high standard and quality of work as well as really friendly atmosphere. Kris Kosinski was a very knowledgeable sale consultant. I can easily say that he was the most friendly, educated and knowledgeable consultant I ever talked to. With that said I was pleasantly surprised with the overall visit and I found the visit to Toyota of naperville an amazing experience. I would definitely recommend this dealership to anyone that is looking to buy Toyota. This crew explains everything plain and simple black on white, there is no secrets. As i have stated before it was an amazing experience and I can say that if I will ever get another Toyota, I will definitely go to Toyota of Naperville. If you are looking to buy a Toyota, go straight there and I can assure it will be the best buying experience for you. More

Helpful 1

Report | Print

Second car purchased from this dealership this year. The first experience was so positive came back for a second. The car pricing was reasonable and they worked with us on financing. Kris was personable a first experience was so positive came back for a second. The car pricing was reasonable and they worked with us on financing. Kris was personable and very helpful in all aspects. Very satisfied with the car purchased. Love Toyotas. More

Helpful 1

Report | Print

The whole experience was so professional and I was impressed with the entire staff we met, especially the salesman who assisted us (Kris Kosinski). I highly recommend this dealership to others, Thanks impressed with the entire staff we met, especially the salesman who assisted us (Kris Kosinski). I highly recommend this dealership to others, Thanks again for everything. More

Helpful 1

Report | Print