Kris Musgrove

I had a great experience at Jim Ellis Kia of Kennesaw’s service department. I was just there for recall so I was not paying for any services but they treated me very well and walked me through the process service department. I was just there for recall so I was not paying for any services but they treated me very well and walked me through the process and everything I needed. More

by daniela.binns Verified Customer Verified Customer

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The team did not top off my windshield fluids. Leads me to think what else was not completed. Leads me to think what else was not completed. More

by Daniellesbrown4 Verified Customer Verified Customer

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When you get to dealer service is good. When calling service department on phone to schedule an appointment or ask a service question you are not able to talk with alive person. This should When calling service department on phone to schedule an appointment or ask a service question you are not able to talk with alive person. This should be a priority to have somebody available More

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The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you idea especially for people who don’t know much about the vehicles. Thank you More

by T Maria Verified Customer Verified Customer

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This is a very good dealership, they show video proof of what’s going on with your car and what they are working on. Quality service. what’s going on with your car and what they are working on. Quality service. More

by Marissa Verified Customer Verified Customer

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Kris always comes out and greets me when i drop off my vehicle. Great updates on timeframe as well vehicle. Great updates on timeframe as well More

by 287347 Verified Customer Verified Customer

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I was out in under an hour and 15 minutes, Kris was very professional and helpful! professional and helpful! More

by DANIEL63872 Verified Customer Verified Customer

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Always consistent and always accommodating it with scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as booking the appointment. Would strongly recommend this customer service shop and the team that works there. Will consistently keep going with our cars because of the customer service and care. More

by patricktansor Verified Customer Verified Customer

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Kris was efficient and professional. He kept me updated on repairs and timeframes. Thank you Kris. He kept me updated on repairs and timeframes. Thank you Kris. More

by 287347 Verified Customer Verified Customer

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This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. The staff is very friendly and welcoming in the waiting area is clean and bright. More

by BETSYKILL Verified Customer Verified Customer

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