Kris Ricupero
Kris Ricupero at Mercedes-Benz of Boston

Kris Ricupero

Business Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.6
63 Reviews
4.6

63 Reviews

Write a Review

63 Reviews of Kris Ricupero

April 20, 2025

Dealership Rating
Employee Rating

Gerald our salesman was great ! He told what to think about it helped us tremendously this is our First Benz ! More

by Danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Umer Iqbal, Gerald Quek

Apr 21, 2025

Mercedes-Benz of Boston responded

Hi Danny, we're delighted to hear that Gerald provided such great assistance during your first Mercedes-Benz purchase at Mercedes-Benz of Boston. Enjoy the ride!

April 15, 2025

Dealership Rating
Employee Rating

Bertrand and the whole finance and management team at Mercedes Benz of Boston are amazing. Thank you for another amazing experience. More

by cchakar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Soriano, Bertrand Plique

Apr 15, 2025

Mercedes-Benz of Boston responded

Cchakar, thank you for the kind words! We're delighted to hear Bertrand and our team at Mercedes-Benz of Boston provided another amazing experience. We appreciate your support!

March 23, 2025

Dealership Rating
Employee Rating

Bertrand Plique was great Kris Ricupero in the business office was a P.I.A.! More

by Nrd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dana LoNano, Bertrand Plique

Apr 02, 2025

Mercedes-Benz of Boston responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com

Apr 02, 2025

Nrd responded

I told Dana and Bertrand that I did not want to purchase any of the upsells and waste my time. When I got to Kris in the business office to sign the paperwork, he started with the upsells at which time I told him I was not interested in any of them and don't waste his nor my time. He stated that this was his job and that I was rude. Told him he hasn't seen rude yet at which time he again started with the upsells. I then got up threw the pen and told I'm done and out of here he told me alright he stopped the upsells again told me I was rude, and I signed the paperwork and was out of there in less than 10 minutes. Bertrand was the best and you can thank him if I ever buy another car from Herb Chambers because after dealing with Kris I have no intentions of returning.

Apr 04, 2025

Nrd responded

4/4 no response from gm jeff

February 22, 2025

Dealership Rating
Employee Rating

Wonderful experience! Absolutely seamless from start to finish, both sales and finance were the best experience with a dealership I’ve had in 25 years! More

by meharlowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Jones, Richie Bautista

Feb 24, 2025

Mercedes-Benz of Boston responded

Meharlowe, we're delighted to hear that your experience with Mercedes-Benz of Boston was seamless and memorable! Thank you for sharing such positive feedback. Enjoy the ride!

February 01, 2025

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Employee Rating

Tabish took care of me from the moment I walked in the door until I left in my first Benz. My current credit union made the new financing very difficult but Tabish took over last minute like a real pro. More

by garylarrymilliken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tabish Iqbal

Feb 03, 2025

Mercedes-Benz of Boston responded

Gary, we're delighted to hear that Tabish provided exceptional service during your visit at Mercedes-Benz of Boston. Thank you for choosing us and we look forward to assisting with your next purchase!

January 21, 2025

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Employee Rating

My experience was TERRIBLE! !!! I would NEVER buy a car from HERB CHAMBERS of BOSTON, If you try to buy a used car from them you have to pay for it in full, they will NOT hold a More

by talessib62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Paolo Castro, Amel Memic

Jan 29, 2025

Mercedes-Benz of Boston responded

Yes, Sir. We do have processes and business rules to treat all of our clients equally while protecting the dealership from fraud. This applies to all of our customers and we have very little pushback. We do not feel it is unreasonable to ask a customer to pay for a car if they decide to purchase it. All of our cars come with a 5-day money-back guarantee to ensure that our customers have some time to make sure it is the right car for them. So, we ask that you pay for a car before you drive it away and then offer you a money-back guarantee, no questions asked. I am having trouble understanding your complaint. I hope your daughter is enjoying her car. Be well, Jeff Davis - General Manager

August 26, 2024

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Employee Rating

I’d highly recommend Mercedes Boston. The service department is top notch, from actually returning phone calls, text messages and follow up. I dealt with them when I had a problem when ou More

by amyblrparsons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Aug 27, 2024

Mercedes-Benz of Boston responded

Thank you for recommending Mercedes-Benz of Boston! We're glad to hear Schneider and the team provided top-notch assistance, even from out-of-state. We appreciate your support and hope you won't hesitate to reach out if we can be of service again in the future!

June 11, 2024

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Employee Rating

Kashif Sheikh was very helpful in finding and purchasing our new car. Dealership is very clean and welcoming. More

by Luz and Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kashif Sheikh

Jun 12, 2024

Mercedes-Benz of Boston responded

Luz and Joe, thanks for the great feedback! We're glad Kashif could assist you at Mercedes-Benz of Boston. Enjoy your new car!

May 24, 2024

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Employee Rating

All the stuff mambers are very helpful and treating good thank you kim and AG More

by bgfm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: A.J Rana, Kim

May 24, 2024

Mercedes-Benz of Boston responded

Thank you for your kind words! We look forward to seeing you next time at Mercedes-Benz of Boston!

March 28, 2024

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Employee Rating

The dealership was very professional and made it easy to lease the vehicle we wanted. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Quek

Mar 29, 2024

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your business, Mike! We hope you enjoy your vehicle and look forward to working with you again in the future!

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