About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back
Start your review of Krista Mondo.
Krista Mondo
Krista Mondo, Executive Assistant, Key Hyundai of Milford
not yet rated

Krista Mondo

Executive Assistant

Key Hyundai of Milford

566 Bridgeport Ave
Milford, CT 06460

Contact Me
Call
Email

1 Review of Krista Mondo

July 22, 2018

Dealership Rating

"Is this a scam site? Doesn't relate to my experiences there"

- Verified user.

Jill Merriam, owner, calls herself, "Dealer for the People." This is far from my experience with this dealership. I would say, Jill Merriam, "Dealer for Herself." After seeing one of their salespeople several years ago, I wanted to buy a new 2013 Hyundai Sonata with all the bells and whistles. After my initial visit, I called and left several messages. These were never returned. Bought the car somewhere else. Since then, when I have taken this Sonata to them for recalls and services, I was kept waiting for a long time as the service staff chatted amongst themselves, indifferent to a waiting customer. Of course, after I lodged an email complaint, I got all sorts of apologetic calls, Unfortunately, things didn't change with this dealership. Another time, it took 1-2 hours longer than stated for a recall repair. Last weekend, I saw another staff person to discuss the purchase of a used Sonata. After meeting with the salesperson, I told them I would call them back within 48-hours. I did, left a message and am still waiting for a return call 5 days later. Even if they sold the car, good customer service suggests a prompt immediate return call to a message. I will never look to them for another purchase. Beware if you want a great price and great customer service. Go somewhere else.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Billmary Ortiz, Omar Perez, Stephanie Mazzucco

1
1 result