Kristal Mercado- Santiago | Page 49
Client/Owner Loyalty Manager
Kings Nissan
20 Neptune Avenue
Brooklyn, NY 11235
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
Spanish
559 Reviews
Write a Review559 Reviews of Kristal Mercado- Santiago
August 03, 2022
The worst experience in my life. Nissan could not fix my car. They took $ 8,000 from me and my insurance company. I’ve brought back my car exactly 7 times. The car continues to vibra Nissan could not fix my car. They took $ 8,000 from me and my insurance company. I’ve brought back my car exactly 7 times. The car continues to vibrate significantly after my so called repair. They also kept it over 2 months waiting for parts. I informed my insurance company that the car still vibrates at highway speeds. I would like to be contacted by anyone who could assist me. This is only a 3year old car that me and my family can’t drive. More
August 01, 2022
I kings Nissan is very organized and workers are very helpful. The service is exceptional outstanding. helpful. The service is exceptional outstanding. More
Other Employees Tagged: Atnan Guze
July 29, 2022
Alex and the team always go above and beyond! I've always had a good experience . I've always had a good experience . More
Other Employees Tagged: Atnan Guze
July 28, 2022
My car came back looking nearly brand new after having my entire front end bashed in by a hit and run driver. Everyone I dealt with was absolutely lovely and kept me in the loop on the repair process the wh entire front end bashed in by a hit and run driver. Everyone I dealt with was absolutely lovely and kept me in the loop on the repair process the whole way; even accommodating my hectic schedule. More
July 28, 2022
Excellent customer service over the phone. We wasted no time in scheduling an inspection and getting my headlamps replaced. We wasted no time in scheduling an inspection and getting my headlamps replaced. More
Other Employees Tagged: Atnan Guze
July 27, 2022
Excellent service recovery: I had to come back for some unfinished and new issues and everything was done right away. They even filled up my fluids. Great job! unfinished and new issues and everything was done right away. They even filled up my fluids. Great job! More
Other Employees Tagged: Atnan Guze
July 27, 2022
They are courtesy polite efficient work in a timing manner. Always greeting everyone with a smile manner. Always greeting everyone with a smile More
Other Employees Tagged: Atnan Guze
July 25, 2022
They have a nice service berry good and they make it on a right time right time More
Other Employees Tagged: Atnan Guze
July 23, 2022
I love this dealership! I’ve been coming here for about 12 years or more! And they always been friendly and helpful! And always done a great job with my vehicles! I’ve been coming here for about 12 years or more! And they always been friendly and helpful! And always done a great job with my vehicles! More
Other Employees Tagged: Atnan Guze
July 23, 2022
My entire experience was excellent, thorough, quick and with the utmost professionalism. From the start Bruce was extremely thorough and helpful over the phone. I worked with Antan for service on my vehicl with the utmost professionalism. From the start Bruce was extremely thorough and helpful over the phone. I worked with Antan for service on my vehicle and he was extremely kind, knowledgeable and patient. Pulling into the service department was a pleasure as I was greeted kindly and felt at ease. More
Other Employees Tagged: Atnan Guze

