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Kristeena Rutledge

Overview Reviews (45) Inventory (341)

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Kristeena Rutledge

5.0

Employee
Rating

5.0

Kristeena Rutledge

Service Advisor

Parkside Kia

9929 Parkside Dr
Knoxville, TN 37923

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Overview Reviews (45) Inventory (341)

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English

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45 Reviews of Kristeena Rutledge

January 12, 2020

Dealership Rating

Employee Rating

"I enjoyed interacting with Patricia at the greeter’s..."

- brh

I enjoyed interacting with Patricia at the greeter’s desk. My Service Department person was friendly and professional. My car was ready on time, and everything was explained in detail.

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Recommend Dealer

Yes

Helpful 0

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Jan 13, 2020 -

Parkside Kia responded

Your review made me smile. We love hearing that our employees, such as Kristeena and Patricia, are going above and beyond for our customers and delivering reliable service. Until we see you, and your vehicle, next we will be sure to keep up our timely services and courteousness. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 10, 2020

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"Satisfaction"

- Harold.Amburn

As always, this visit to Parkside KIA was a pleasant experience. Everybody that I dealt with was super courteous. I always deal with C Kristeena but this time Jim wrote the service order and gave it to her. She followed up with a conformation call. It was another home run by your dealership service dept.

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Recommend Dealer

Yes

Other Employees Tagged: Jim Richards

Helpful 0

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Jan 11, 2020 -

Parkside Kia responded

Our Service Team is always eager to meet your needs, Harold. We appreciate your business and kind feedback. You are always welcome to visit. Have a great day and visit again soon. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 10, 2020

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"Great service !! Car taken in by service dept timely...."

- jtbegley2

Great service !! Car taken in by service dept timely. Courteous service personnel. Explanations given for all service needs as well as explanations where service wasn't necessary.

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Recommend Dealer

Yes

Other Employees Tagged: Tracie Russell

Helpful 0

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Jan 11, 2020 -

Parkside Kia responded

We are glad to see that you approve of the services offered. Thank you for sharing your experience. It was a pleasure to work with you. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 08, 2020

Dealership Rating

Employee Rating

"Great service."

- terri.alexander

Kristeena was great. She answered my questions, provided great customer service, and I enjoy her upbeat personality. You can tell she enjoys her job. Also, the young men providing shuttle service were on time and pleasant. Best regards, Terri A.

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Recommend Dealer

Yes

Helpful 0

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Jan 09, 2020 -

Parkside Kia responded

Terri, thank you for taking the time to leave us a great review. We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 05, 2020

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Employee Rating

"Always great service. My car is always ready when..."

- Maureen

Always great service. My car is always ready when promised, Kristeena is the best. She always keeps me informed of the progress, status of my car, and the work is great. No complaints

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Recommend Dealer

Yes

Helpful 0

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Jan 06, 2020 -

Parkside Kia responded

Maureen, Thank you for taking the time to share your great service experience with Kristeena. We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 01, 2020

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"Whole process was smooth. Kristeena communicated clearly..."

- brh

Whole process was smooth. Kristeena communicated clearly and swiftly. Waiting area was nicely kept, coffee was a good surprise. Nothing to complain about, quite pleased.

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Recommend Dealer

Yes

Helpful 0

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Jan 01, 2020 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Kristeena for providing you with a smooth experience. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 31, 2019

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"We are family"

- KPod

The service department treats you like family. With 4 Kia's, I am frequently at the dealership. Even my sales person comes up to me and says hi and asks how I am doing.

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Recommend Dealer

Yes

Other Employees Tagged: Carlos Martinez, Matt Cohen

Helpful 0

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Dec 31, 2019 -

Parkside Kia responded

Thank you for sharing your feedback about our team members. We truly appreciate your loyalty to our brand. Let us know if we can be of assistance. We are always ready to help and we welcome you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 29, 2019

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"Great friendly service. Greeted as soon as I arrived...."

- Olivia

Great friendly service. Greeted as soon as I arrived. Explained process. Called with explanation of what they found. Returned to clean car to pick up.

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Recommend Dealer

Yes

Helpful 0

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Dec 30, 2019 -

Parkside Kia responded

Olivia, thank you for allowing us to assist you. It was our pleasure. We are always here to help when any issue with your vehicle arises. Come back and see us soon. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 21, 2019

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"The service advisor Kristeena Rutledge was very helpful..."

- miko9212

The service advisor Kristeena Rutledge was very helpful and informative regarding our multipoint inspection. If you need your Kia serviced, we definitely recommend Kristeena at Parkside Kia.

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Recommend Dealer

Yes

Helpful 0

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Dec 22, 2019 -

Parkside Kia responded

We'll be sure to thank Kristeena for being so helpful. Thanks for the recommendation, Miko! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 13, 2019

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Employee Rating

"This dealer is top notch. Free inspection, free Starbucks..."

- jmrod

This dealer is top notch. Free inspection, free Starbucks coffee, a ton of snacks. Service advisors are knowledgeable and the best of all is quick!! Don’t go to Rusty

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Recommend Dealer

Yes

Other Employees Tagged: Jim Richards, Tracie Russell, Matt Cohen

Helpful 0

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Dec 13, 2019 -

Parkside Kia responded

Thank you for allowing us to assist you. We are glad that we could make you comfortable during your visit. We appreciate your business and hope to see you again soon. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office