Kristeena Rutledge
Kristeena Rutledge at Parkside Kia
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Kristeena Rutledge | Page 3

Service Advisor

Parkside Kia

9929 Parkside Dr
Knoxville, TN 37923

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4.7
73 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

4.7

73 Reviews

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73 Reviews of Kristeena Rutledge

March 13, 2020

Dealership Rating
Employee Rating

Always a great experience with the service department` Great service provided on the vehicle. Friendly and informative service from the staff. The waiting area is comfortable and clean. They staff was co More

by lvance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 14, 2020

Parkside Kia responded

Thank you for the great review! We are happy to know that you were more than satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

March 04, 2020

Dealership Rating

Oil change and minor service. Done when promised even with some extra requests. The waiting area with free wi-fi makes the time pass quickly. The liquid refreshments are appreciat More

by Kenn G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2020

Parkside Kia responded

You are very welcome, Kenn. Thank you for your business. Stop by at any time.

March 01, 2020

Dealership Rating
Employee Rating

Very helpful! I thought I had an appointment made via web but it didn't work! Kristen's realized since I wasn't just there for an oil change she made the effort to More

by Avice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2020

Parkside Kia responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Kristen and our team. We hope to see you again soon! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 22, 2020

Dealership Rating
Employee Rating

Always friendly and explains everything they are doing and they always offer transportation if needed. Their waiting area is very nice AND DOESNT SMELL LIKE TIRES! Yay. I love my KIA Soul. More

by Deborah Lofton
Recommend Dealer
Yes
Feb 23, 2020

Parkside Kia responded

Deborah, we are glad to see that you enjoy our facility and the services that we offer. You are always welcome to visit where great customer service will be waiting for you.

February 04, 2020

Dealership Rating
Employee Rating

Great help staying on top of my car's service schedule and the recalls that have been sent out by Kia. Appreciate their consideration of my time and amenities available while I am waiting. Love my Tellu More

by cindybarton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tracie Russell

Feb 05, 2020

Parkside Kia responded

Cindy, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Tracie & Kristeena. We appreciate the positive feedback, and We are looking forward to seeing you in the future! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 04, 2020

Dealership Rating
Employee Rating

The Best!! Kristeena made my morning visit really great! Almost everyone was friendly. I really have never had a bad experience since buying the car in 2016. More

by patsiian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 05, 2020

Parkside Kia responded

Thank you for the great review! We are happy to know that you had a positive experience with Kristeena, and if there is anything else we can do for you, please let us know. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 02, 2020

Dealership Rating
Employee Rating

Service was fast, everyone was very nice and informative on the work being done on my car. Would recommend to anyone. Great waiting area too! More

by Strey4
Recommend Dealer
Yes
Feb 02, 2020

Parkside Kia responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 31, 2020

Dealership Rating
Employee Rating

Great experience as always! Gave me a deal and got me going sooner than anticipated!!! Kristeena was fantastic and extremely easy to work with. Thanks! More

by svaughan2609
Recommend Dealer
Yes
Feb 01, 2020

Parkside Kia responded

Thanks for letting us know that you are happy with your experience regarding your work with Kristeena. Congratulations! Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 12, 2020

Dealership Rating
Employee Rating

I enjoyed interacting with Patricia at the greeter’s desk. My Service Department person was friendly and professional. My car was ready on time, and everything was explained in detail. More

by brh
Recommend Dealer
Yes
Jan 13, 2020

Parkside Kia responded

Your review made me smile. We love hearing that our employees, such as Kristeena and Patricia, are going above and beyond for our customers and delivering reliable service. Until we see you, and your vehicle, next we will be sure to keep up our timely services and courteousness. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 10, 2020

Dealership Rating
Employee Rating

Great service !! Car taken in by service dept timely. Courteous service personnel. Explanations given for all service needs as well as explanations where service wasn't necessary. More

by jtbegley2
Recommend Dealer
Yes

Other Employees Tagged: Tracie Russell

Jan 11, 2020

Parkside Kia responded

We are glad to see that you approve of the services offered. Thank you for sharing your experience. It was a pleasure to work with you. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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