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Kristen Bancroft
Kristen Bancroft at Yellowstone Motors
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Kristen Bancroft

Title Clerk/Reception

Yellowstone Motors

1105 W Coulter Ave
Powell, WY 82435

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4.7
13 Reviews
4.7

13 Reviews

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13 Reviews of Kristen Bancroft

November 18, 2023

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Employee Rating

Professional and courteous staff. Comfortable waiting / lounge area. Clean and well structured workspace. Great service; I recommend them for any vehicle service. More

by stevecrane52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Bessler, Chris Greever , Jerry Barnes, Shanna Barnes

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Nov 20, 2023

Yellowstone Motors responded

Thanks for sharing about your experience with Yellowstone Motors. We appreciate your business, Steve, and hope to see you again soon!

August 01, 2023

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Employee Rating

It’s my choice of dealerships,& bought 5 trucks there! & NO follow up after complainting! More

by ELKIVORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Fink, Joelyn Nordeen , Shane Bessler , Jerry Barnes, Shanna Barnes

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Aug 01, 2023

Yellowstone Motors responded

Will you please call us, and ask for Robbi Steinbach, our Service Department manager? (307) 754-5743. THANK YOU for your patience!

July 23, 2023

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Everyone especially Kenny was very kind and helpful with the process of getting my truck. More

by Todd Hull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joelyn Nordeen , Kenny Parker, Monica Ramirez , Jerry Barnes

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Jul 24, 2023

Yellowstone Motors responded

Thank you so much, Todd, for choosing Yellowstone Motors! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 20, 2023

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Employee Rating

Great staff. Need to include tire rotation and car wash with service. Other dealerships do. More

by llfjbrown50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Barnes

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Jul 22, 2023

Yellowstone Motors responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 03, 2023

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Employee Rating

Amazing service. Above and beyond. Friendly knowledgeable staff. I drive an hour and a half round trip. Always fun in the waiting room!¡ More

by wompingwillow7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Bessler , Jerry Barnes

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Jul 04, 2023

Yellowstone Motors responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2023

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These people are kind and helpful. They asked me what I wanted and worked me in. After my service was complete they offered me a complimentary car wash! More

by AmberK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Barnes

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Jun 29, 2023

Yellowstone Motors responded

Thanks, Amber, for sharing your thoughts about your experience with Yellowstone Motors. We appreciate your business and hope to see you again soon!

June 18, 2023

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Employee Rating

Great service, not only did they service my Toyota but cleaned it up also. Price was also good. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Barnes, Royal in sales

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Jun 19, 2023

Yellowstone Motors responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Michelle, and we are thrilled that you found your experience with us here at Yellowstone Motors to be a positive one. Please don't hesitate to reach out if you need anything else.

June 11, 2023

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Employee Rating

Pleased with my service. I really have nothing else to say. People are really nice More

by marydillivan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Bessler , Jerry Barnes

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Jun 11, 2023

Yellowstone Motors responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2023

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Employee Rating

They always do an outstanding job with servicing my vehicle. They are nice, professional, and they truly care about their customers. More

by Kddillivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Bessler , Jerry Barnes, Shanna Barnes

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Jun 09, 2023

Yellowstone Motors responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Yellowstone Motors.

June 07, 2023

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Employee Rating

Courteous and understanding service, accommodating with unexpected issues with my car. Great communication about costs. More

by anitamariewertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 08, 2023

Yellowstone Motors responded

Anita, we're happy that we were able to help, and thank you very much for this comment!

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