Kristen Liggins

WOW! Everyone there is amazing. When we first walked in Johnny and his nephew blessed us. Though everyone also had their hands involved with their kindnes Everyone there is amazing. When we first walked in Johnny and his nephew blessed us. Though everyone also had their hands involved with their kindness. We will definitely be getting our next vehicle from there in the future. More

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Would recommend anybody to see Johnny for your next vehicle. Polite and friendly, easy to do business with. Thank You !! vehicle. Polite and friendly, easy to do business with. Thank You !! More

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The service is real good and I think this will be a great vehicle Jim Marsh has been real good but Jeep needs to work on getting parts faster vehicle Jim Marsh has been real good but Jeep needs to work on getting parts faster More

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I have never had such an experiance anywhere else. They were all so nice helpful. Johnny is the best. :) They were all so nice helpful. Johnny is the best. :) More

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Recently purchase vehicle at Jim Marsh Jeep. Had and absolutely amazing experience. Yes , they do have fees , however it’s fully disclosed online and guys out there always willing to help and w Had and absolutely amazing experience. Yes , they do have fees , however it’s fully disclosed online and guys out there always willing to help and work with you. Sales guy Kevin went over every feature of the vehicle and was very pleasure to work with. Finance lady Jeanne were extremely polite and explain every paper I’ve signed. More business to come with them More

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I want to warn you about a situation i just recently had with Jim Marsh Chrysler Jeep.Took my vehicle in for service the same vehicle they sold me less than a year ago. When it came time to pick up the vehi with Jim Marsh Chrysler Jeep.Took my vehicle in for service the same vehicle they sold me less than a year ago. When it came time to pick up the vehicle i was told that i need front pads and rotors and with labor and parts it came to a little more than $4K. The car is still under the 3/36 and i purchased their top of the line MOPAR warranty but none of issues are covered under either warranty.This was on 2/20/23 and i went and spoke to management and one again stated its not covered so the manager asked is the breaks making any noise or does the steering wheel or car shake and the answer to both was"NO" I was told by this manager that then you don't need brakes and he would speak to service but i have no idea what was discussed. I received a copy of the work needed and after i spoke cooperate they gave me the run around. I then text the service department and asked for a copy of the work needed and this was only a few days later. This second copy of the work needed was totally different. The only thing they stated need was the cabin filter and air filter. I won't throw anyone under the bus by name but i was told they were trying to upsell me. With that being said"whom do i believe or trust?" Save yourselves some pain and take your business to a different dealership because somebody is not being honest. Once they get your hard earned money they just move onto the next victim. For this situation one(1) star is too much...Stay away from this dealership because they will outright LIE to you More

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