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Kristin Hooper
Kristin Hooper at Serra Cadillac of Traverse City

Kristin Hooper

Internet Sales Manager

Serra Cadillac of Traverse City

1747 S Garfield Ave
Traverse City, MI 49686

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1 Review
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1 Review

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Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

1 Review of Kristin Hooper

February 22, 2021

Dealership Rating
Employee Rating

Worst dealer , bait and switch, read the fine print, they will not honor advertised price. Stay away, but they will hound you like a dog, call blocker recommended. Just horrible, if you work there, find ano More

by Thomasholm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Mar 01, 2021

Serra Cadillac of Traverse City responded

Dear Mr. Thomas Holmes, Mike McFarlan here, as you recall we spoke by phone on 2/22/2021 regarding pricing on the 2021 Cadillac CT5. As discussed our website reflects GM employee pricing as noted in the disclaimers, copied here for your review "Serra Price reflects GM Employee Price. Must Qualify. Tax, title, license and dealer fees (unless itemized above) are extra. Not available with special finance or lease offers". We pride ourselves in being transparent in all of our pricing. If you would like to recap our conversation I would be happy to talk by phone and I can be reached at 231-486-0909. Thanks, Mike McFarlan https://serracadillacoftraversecity.adviserly.com/mike-mcfarlan

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