Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Kristina Miranda

Overview Reviews (53) Inventory (207)

Contact Me

View All Employees

< View All Employees

Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Contact Me

4.8

53 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Overview Reviews (53) Inventory (207)

Dealership Experience

7 mos

Industry Experience

6 yrs, 6 mos

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

Honda Customer Experience training and Knowledge

View more specialties & trainings

4.8

53 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Kristina Miranda

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

53 Reviews of Kristina Miranda

July 15, 2025

Dealership Rating

Employee Rating

The pull in area was convenient and the showroom was extremely nice and comfortable. Communication was adequate. extremely nice and comfortable. Communication was adequate. More

by rhs101952

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 15, 2025 -

Germain Honda of Surprise responded

We appreciate your business and thank you for taking the time to leave feedback about your visit. Best Regards, Sassha Motz General Manager

July 11, 2025

Dealership Rating

Employee Rating

The place was clean, staff friendly and professional. I went in to service a vehicle. The service department was knowledgeable and answered all my questions. I went in to service a vehicle. The service department was knowledgeable and answered all my questions. More

by mahzer34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 15, 2025 -

Germain Honda of Surprise responded

Our team loves reading positive reviews just like the one you left us! It allows our team to know that we are living up to our mission statement. Please let us know if there is anything else we can assist you with. Best Regards, Sassha Motz General Manager

July 11, 2025

Dealership Rating

Employee Rating

Having a frozen display is frustrating, and I was very happy that the technician was able to duplicate the issue and work with Honda to resolve it happy that the technician was able to duplicate the issue and work with Honda to resolve it More

by davebigelow

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 15, 2025 -

Germain Honda of Surprise responded

Thank you for allowing us to assist you and sharing such a positive experience. If there is anything else we can assist you with, please feel free to come back and visit us. Best Regards, Sassha Motz General Manager

July 10, 2025

Dealership Rating

Employee Rating

Great service. They get you in and out quickly and even include a car wash. They get you in and out quickly and even include a car wash. More

by downbythesea0

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 15, 2025 -

Germain Honda of Surprise responded

We are focused on delivering quality and efficient service for all. Best Regards, Sassha Motz General Manager

July 10, 2025

Dealership Rating

Employee Rating

Thank you very much Miranda for helping me with my vehicle service. It was a pleasure talking to you and thanking you for being attentive and helping me on a short notice. vehicle service. It was a pleasure talking to you and thanking you for being attentive and helping me on a short notice. More

by donsalinas72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

July 01, 2025

Dealership Rating

Employee Rating

Courteous and respectful agent. Got done on timely manner like she said and we were out the door Got done on timely manner like she said and we were out the door More

by akadla1970

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 02, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience with Kristina and our team. Best Regards, Sassha Motz General Manager

June 30, 2025

Dealership Rating

Employee Rating

The time estimate of service was met perfectly, and the waiting area was large, well furnished and even had a few nice amenities. waiting area was large, well furnished and even had a few nice amenities. More

by rickjanell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Forbis

Report | Print

Jun 30, 2025 -

Germain Honda of Surprise responded

We thank you for your business and for sharing your positive experience with our service team. Your overall satisfaction means so much to us all. Best Regards, Sassha Motz General Manager

June 29, 2025

Dealership Rating

Employee Rating

This dealership is great. They communicate well. They are clear. They answer my questions. The service dept. specifically doesn't make me feel like I don't know what im ta They communicate well. They are clear. They answer my questions. The service dept. specifically doesn't make me feel like I don't know what im talking about with my car. I recently had a noise that we couldn't pin point but they kept at it until they found it.. they actually found it instead of telling me it was nothing. Good job guys and gals! More

by emilygonzales

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John (worked on my car), Tracy Ford and Daniel Johnson (both helped with getting my recall repairs set up)

Report | Print

Jun 30, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback about your recent visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

June 27, 2025

Dealership Rating

Employee Rating

They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. clean, honest, reverent, to do their duty to God and country. There, 15 words. More

by gary_m

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Maria Jimenez, Todd Forbis

Report | Print

Jun 27, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

June 27, 2025

Dealership Rating

Employee Rating

Had a 1:00 PM appointment for a brake pin recall. I took a walk to the local market and by the time I came back the inspection had been completed. I like the prompt service. I took a walk to the local market and by the time I came back the inspection had been completed. I like the prompt service. More

by gidra150

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 30, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad our team's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

Dealership Inventory (207 Vehicles)

2026 Honda HR-V | new

$28,779

2026 Honda HR-V

new

Urban Gray Pearl exterior

FWD

$28,779

View Vehicle Details

View Details

2026 Honda Passport | new

$49,855

2026 Honda Passport

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$49,855

View Vehicle Details

View Details

2026 Honda CR-V | new

$33,695

2026 Honda CR-V

new

Urban Gray Metallic exterior

CVT

All-wheel Drive

$33,695

View Vehicle Details

View Details

2026 Honda CR-V Hybrid | new

$40,410

2026 Honda CR-V Hybrid

new

Canyon exterior

CVT

All-wheel Drive

$40,410

View Vehicle Details

View Details

2025 Honda Ridgeline | new

$45,044

2025 Honda Ridgeline

new

Sky exterior

Automatic

All-wheel Drive

$45,044

View Vehicle Details

View Details

2025 Honda Odyssey | new

$41,875

2025 Honda Odyssey

new

Platinum White Pearl exterior

Automatic

Front-wheel Drive

$41,875

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.