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Kristopher Kilgore

Overview Reviews (58)

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Kristopher Kilgore

Kristopher Kilgore | Page 5

Service Manager

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.5

58 Reviews

Overview Reviews (58)

Dealership Experience

3 yrs, 3 mos

Languages Spoken

English

4.5

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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58 Reviews of Kristopher Kilgore

November 12, 2024

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Employee Rating

Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights are on and the dealer is making it a pain in the butt to bring it in. More

by JEREMYGLASS79745

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Johnny Ybarra, Eric Gonzales, Juan Rodiguez, Bryan Morse, Amy Cordova, Theodore Schroeder , Kristine Campbell, Alec Morales

November 01, 2024

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Employee Rating

Johnny was amazing! He made the experience enjoyable and pleasant. Everyone at Hyundai is amazing! He made the experience enjoyable and pleasant. Everyone at Hyundai is amazing! More

by TIFFANYCECIL615

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Smith, Salvador Cordova, Johnny Ybarra, Amy Cordova, Joe Jordan , Anna Lujan

Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny and the team at Lithia Hyundai of Odessa! We are thrilled to hear that your visit was enjoyable and pleasant. We strive to provide exceptional service to all of our customers, and we are grateful for your feedback! Take Care!

October 31, 2024

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They do not stand behind what they sell . you make an agreement then when the paperwork is done.you are told a lie. you make an agreement then when the paperwork is done.you are told a lie. More

by DARRENWHITEHEAD36

Verified Customer

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Recommend Dealer

Other Employees Tagged: Eric Gonzales , Paulina

October 18, 2024

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Easy to deal with, figured out my warranty for me and did the job perfectly. Very fast as well, car was in and out. the job perfectly. Very fast as well, car was in and out. More

by NONE23

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales

Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience with us and that we were able to efficiently handle your warranty and complete the job to your satisfaction. Our team strives to provide excellent service in a timely manner, and we are glad to hear that we met your expectations.

October 15, 2024

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was help full and took care of anything and everything that was needed in my car that was needed in my car More

by GUZMANBRIZZIA6

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Oct 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are glad to hear that our team was able to assist you with everything you needed for your car. If you have any further questions or concerns, please don't hesitate to reach out to us.

October 12, 2024

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Professional and considerate. Always placing customers first. No matter how hectic nor the long lines Always placing customers first. No matter how hectic nor the long lines More

by ROYMGONZALEZ

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Oct 14, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Roy. We are delighted to hear that you found our team to be professional and considerate. Customer satisfaction is our top priority, and we appreciate your kind words.

October 10, 2024

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Great customer service . Very professional . Took care of service in a timely manner. 5 stars Very professional . Took care of service in a timely manner. 5 stars More

by RYANABILA1981

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Oct 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ryan. We are pleased to hear that you found our customer service to be great and our team to be professional. It's always our goal to provide efficient and timely service to our customers.

October 09, 2024

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Always a pleasure at the service department, quick efficient and friendly. They have TV's, music, popcorn efficient and friendly. They have TV's, music, popcorn More

by cordo817

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Johnny Ybarra, Eric Gonzales, Juan Rodiguez, Amy Cordova , Kristine Campbell

Oct 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a kind review! We are thrilled to hear that you had a pleasant experience at our service department. We strive to provide efficient and friendly service to all of our customers. We're glad you enjoyed the amenities we offer, such as TVs, music, and popcorn. Your satisfaction is our top priority, and we look forward to serving you again in the future.

October 04, 2024

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Very pleaseant work from everyone at the dealership and on time for the costumer assistance on time for the costumer assistance More

by MARTINEZDAYGORO

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our dealership. We are glad to hear that you found our team to be pleasant and that you received timely customer assistance. Your feedback is greatly appreciated.

September 29, 2024

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Good service. And No complaints everyone was kind and professional. I would recomment to any one And No complaints everyone was kind and professional. I would recomment to any one More

by JUAN.RODRIGUEZ

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Eric Gonzales, Juan Rodiguez

Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review, Juan. We are pleased to hear that you had a good experience with our team and found them to be kind and professional. We appreciate your recommendation and look forward to serving you again in the future.