Kurt Glass | Page 7

Excellent car experience! My uncle highly recommended this dealership and a specific sales consultant Kurt Glass. As a first-time car purchaser, I was pleasantly surprised wit My uncle highly recommended this dealership and a specific sales consultant Kurt Glass. As a first-time car purchaser, I was pleasantly surprised with this excellent car experience. From the moment I stepped in, every single staff member was so immensely helpful, friendly, and personable. Kurt was very patient, knowledgeable, helpful, and personable with assisting me in narrowing down of the car I wanted and then ensuring that the process to obtain the car and all logistics and details were taken care of as flawlessly and smoothly as imaginable from the time I decided on the car to the time I drove away. I also highly commend Klitos Manuel and John McCaffrey with all their assistance and taking care of all the small details. Go to this dealership-- you won't be disappointed! I'll definitely be recommending it to others! More

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GREAT WORK! Kurt was very nice, friendly and professional. He explained everything very carefully and honestly. Also Stephen helped me in financing. Thank you so Kurt was very nice, friendly and professional. He explained everything very carefully and honestly. Also Stephen helped me in financing. Thank you so much! Amazing work! More

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Good experience purchasing at Curry I purchased a 2017 Forester Touring at Curry in December of 2016. Our salesman Kurt was very professional and not pushy at all. The rest of the staff I purchased a 2017 Forester Touring at Curry in December of 2016. Our salesman Kurt was very professional and not pushy at all. The rest of the staff was also very friendly and helpful. We were pleased with the deal price. More

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Honest, Quick, Nononsense Aftyer 40 years of buying cars (30 buying new ones) it is refreshing to do business with an establishment that does not waste your time. No 30 minute Aftyer 40 years of buying cars (30 buying new ones) it is refreshing to do business with an establishment that does not waste your time. No 30 minute wait while your salesperson "tries to push" the deal you worked out with them through the sales manager. No mystery fees tacked on to the end of the sale. No heavy duty hard sell on the extended warranty options. Both sales persons I worked with were (Kurt and Gabe) courteous and informed. They asked me what I would need to seal the deal; I gave them a price; and then within five minutes they had met it. Delivery took less than 1 1/2 hours including a final test drive, car education, and financing. This is the fourth car I have bought from them and it gets better every time. More

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Excellent sales consultant We have been Curry Subaru customers for years. We have always received great customer service, but would like to note that communicating with Mr. Kurt We have been Curry Subaru customers for years. We have always received great customer service, but would like to note that communicating with Mr. Kurt Glass is a real pleasure. We call him "our sales consultant" because he is the one we always contact whenever we have a question or concern regarding a purchase. Mr. Glass has never left us with the impression that he is just selling cars. He is not only intelligent and extremely knowledgeable in his field, but also very correct, courteous and pays scrupulous attention to detail. We highly recommend him and will continue working with him whenever we return to Curry Subaru! More

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Salesman (Kurt Glass) was very professional and knowledgable The dealer was very professional and found the car I ordered very fast. The salesman knew everything about Subaru cars and did not rush us into a deci The dealer was very professional and found the car I ordered very fast. The salesman knew everything about Subaru cars and did not rush us into a decision. More

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good experience except for final transaction. All went well during search and final choice of a used vehicle. Salesman very helpful, patient, forthcoming, explaining options of extended coverage All went well during search and final choice of a used vehicle. Salesman very helpful, patient, forthcoming, explaining options of extended coverage on a used vehicle, trade-in value of my own vehicle. I was happy with the transaction. It was a cash deal, and I was directed to the sales manager to finalize the deal. He went through the bill and I was taken aback about an additional insurance coverage for tires/wheels of 599 dollars. I felt it had just been slipped in. I told the manager I didn't want that and mildly expressed my dismay that this hadn't been mentioned before. It would have been easy to miss. He made a show of twice tearing up the contract, and while printing out the new one of telling me - in what I felt was a sarcastic way - that if I didn't like that one we could tear this one up as well. The tenor of the transaction had changed, leaving me with a bitter taste in my mouth. K. G., the salesman was somebody I and my family would do business with again. In fact we had just bought a new Forester a few months ago and made a point of waiting till he had finished with another customer so he could assist me. But I would feel uncomfortable with dealing with the sales Manager. My "new" 2014 Impreza is a very good ride. MPG 30 around town! M.K. putnam valley NY More

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After sale review... pending. Kurt Glass was honest, respectful, and went out of his way to take care of every small detail. Even after the sale was made steps were taken to make s Kurt Glass was honest, respectful, and went out of his way to take care of every small detail. Even after the sale was made steps were taken to make sure our medically fragile baby boy would have a clean and safe car for years to come. Love our new(used) car! Update : A month later -> Head gasket leak, failed throwout bearing, failed idler pulley (was told timing belt was done), and bad Catalytic converter (was told this was a heat shield). I am disappointed and was taken advantage of. On calling service department multiple times I have received no calls back. Update : Within hours received a phone call from James. Their willingness to try and work this out is commendable. Will update with the resolution. More

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Cuury Subaru Really Stepped Up! I received a call from the G.M John Caputo who saw my not-so-good post and he asked me to retract or soften it because they didn't have enough time to I received a call from the G.M John Caputo who saw my not-so-good post and he asked me to retract or soften it because they didn't have enough time to consult and come up with a plan to deal with my problem. So I did as he asked to give them the benefit of the doubt an wrote the following. "My last review was not good but I have to say once we got over the communications gap Curry really came through for me. They took back my Silver 2011 Impreza which I had for 8 months and put about 8K miles on it. It originally had 34K. They got me into a metallic graphite grey 2011 Legacy with 11K miles that was in mint condition. I did have to fork over 1K but hey, it was well worth it. The Legacy was everything I wanted. I have to give high praise to Curry for sticking with me for about a month and a couple hundred emails ironing out the details, arrangements etc. It isn't often that dealership will take back a car that you drove for 8 months. My payments were only 15 bucks higher and I made it up with a lower insurance premium. A win-win situation. They even through in Subaru's BlueConnect so I could use my phone hands free, for FREE. I can say with confidence that Curry will do whatever it takes to make their customers happy. If and when you need a new car GO TO CURRY SUBARU in Cortland. If you don't you did yourself a big disservice." More

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Love Subaru! Shopping for my third Subaru - had a Legacy wagon for 8 years, then a Forester for 12 years. This time I got a Crosstrek and am very pleased with it, Shopping for my third Subaru - had a Legacy wagon for 8 years, then a Forester for 12 years. This time I got a Crosstrek and am very pleased with it, discovering all the new features that weren't even available on my previous Subarus. The salesman was very patient and informative, even set up my phone on Bluetooth. I really like the fact that important features are standard on Subarus and you choose the ones that are important to you by choosing the model you buy. More

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