Best parts and service team around Best parts and service
team Nissan has around Best parts and service team Nissan has to offer
team Nissan has around Best parts and service team Nissan has to offer
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by trdproronin
Verified Customer
Verified Customer
Other Employees Tagged:
Kurt Milana
Apr 02, 2026 -
Findlay Nissan Henderson responded
Thank you for the amazing feedback! We truly appreciate your kind words and are honored to be considered the best parts and service team around. Our team works hard to provide top-quality service and support, and it means a lot to know it’s recognized. We look forward to continuing to take great care of you in the future!
Alyx Gargiulo
Owner Loyalty Manager
Findlay Nissan
I was in and out with in 30 minutes awesome service
Thanks I will visit again
Thanks I will visit again
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by macmoreno94
Verified Customer
Verified Customer
Other Employees Tagged:
Kurt Milana
Jan 29, 2026 -
Findlay Nissan Henderson responded
Thank you! We’re glad we could get you in and out quickly. We appreciate your visit and look forward to seeing you again!
Alyx Gargiulo
Customer Relations
Findlay Nissan
Matt was terrible.
Very unprofessional and would never return my call. Left 4 voicemails for him with no response over the course of 3 days. The service manager was goo
Very unprofessional and would never return my call. Left 4 voicemails for him with no response over the course of 3 days. The service manager was good and gave me a free rental car due to my car taking longer than expected. Other than him the rest was very unprofessional and I will be taking my business to another Nissan dealer in town for service and my next car due to this experience and the terrible customer service I received.
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by TYLER.BRUINEKOOL
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Findlay Nissan Henderson responded
Tyler, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
?Garey Deocampo | General Manager
Findlay Nissan Henderson -
Unlock Excitement!
Mobile: 702-558-5820
295 Auto Mall Drive
Henderson, NV 89014
Sep 18, 2025 -
Findlay Nissan Henderson responded
Tyler, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
?Garey Deocampo | General Manager
Findlay Nissan Henderson -
Unlock Excitement!
Mobile: 702-558-5820
295 Auto Mall Drive
Henderson, NV 89014
This dealership has ridiculously unprofessional
employees, they are completely careless towards customer vehicles. Every time I’ve brought my car in for service it has come back with damage! At thi
employees, they are completely careless towards customer vehicles. Every time I’ve brought my car in for service it has come back with damage! At this point after my THIRD oil change on my new car, it has been returned to me with an awful engine noise that they claim is FINE. I get the run around every time I call and was lied to when they told me they could trade me in and do an even wash. Their service texting feature does not work. I have asked to have a different service technician and am still given the same one after I explained how awful my experience was with Stephon who literally sat down and pretended to check on what I asked him to three separate times over the span of 45 minutes, causing me to ask for the service manager. They do not clean their loaner cars, they do not make sure they are up to date before handing them over to you, they do not check the paperwork you sign to make sure the information is correct. Karen who handles paperwork has given me an attitude over taking the time to read what I’m signing (how I know my paperwork had incorrect information), I absolutely do not like this dealership. I have not had one good experience there. My car is 13 months old and has had several issues, has been damaged by service team multiple times, and the GM and service director has not properly compensated me over the time wasted, issues dealt with, or unprofessionalism experienced as they do not keep up with you as a priority.
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by MNJ
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Findlay Nissan Henderson responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
?Garey Deocampo | General Manager
Findlay Nissan Henderson -
Unlock Excitement!
Mobile: 702-558-5820
295 Auto Mall Drive
Henderson, NV 89014
May 27, 2025 -
Findlay Nissan Henderson responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
?Garey Deocampo | General Manager
Findlay Nissan Henderson -
Unlock Excitement!
Mobile: 702-558-5820
295 Auto Mall Drive
Henderson, NV 89014